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Advocate Health Care

Nonprofit health system delivering comprehensive care

Medical Assistant 2

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeWinston-Salem, NC, USAIn-person

About the Job

Requirements

  • Graduation from an accredited Medical Assistant program is required.
  • Current American Heart Association Basic Life Support certification is required.
  • Pediatric Emergency Assessment, Recognition, and Stabilization may be required within one year in select areas.
  • Successful completion of Advocate Health’s competency assessment is required.
  • Professional practice advancement must be demonstrated through professional governance, safety coach, super-user, vaccine coordinator, SPICE, or Occupational Safety and Health Administration/infection prevention certificate-holder activities for the unit.
  • Achieve six points from the list of additional market responsibilities.
  • Current Medical Assistant certification is required from one of the listed certifying organizations: American Association of Medical Assistants (CMA); National Health career Association (CCMA); National Center for Competency Testing (NCMA); American Medical Technologists (RMA); American Allied Health (RMA); National Healthcare Worker’s Association (NCMSMA); National Association for Health Professionals (NRCMA); or National Registry of Medical Assistants (NRMA).
  • Two years of experience in a clinical practice setting as a Medical Assistant are required.
  • Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
  • Excellent communication and interpersonal skills and ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
  • Proficient computer skills, including keyboarding, navigation within a Windows operating system, and use of electronic mail, with exposure to electronic medical records systems.
  • Demonstrated customer service skills that support a positive patient experience.
  • Ability to sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
  • Ability to lift 35 pounds without assistance; patient handling equipment and another team member are expected for patient lifts over 35 pounds or when the patient cannot assist, when available.
  • Functional speech, vision, hearing, and touch, with fine-hand manipulation skills.
  • Ability to wear protective clothing and equipment as needed when exposed to mechanical, electrical, chemical, blood, and body-fluid hazards.
  • Ability to operate all equipment necessary to perform the job.

Responsibilities

  • Follow Medical Assistant scope-of-practice requirements, policies, and procedures, and maintain training and competency for the specialty while providing patient care.
  • Perform rooming and visit tasks, including vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings such as depression, suicide, falls, and social drivers of health.
  • Assist providers with or perform procedures as ordered.
  • Perform laboratory duties, including venipuncture, specimen collection, labeling and packing, preparation of laboratory orders and requisitions, and results tracking.
  • Perform point-of-care testing per standing or provider order, and complete Clinical Laboratory Improvement Amendments-approved waived tests and practice-specific diagnostic testing in accordance with CLIA standards.
  • Administer medications and vaccines safely according to the rights of medication administration.
  • Perform other assigned duties, including medication refills, insurance authorizations, safety and regulatory log completion, patient messaging, medication and supply ordering, appointment scheduling, and referrals.
  • Communicate effectively and promptly, work with the team, and escalate concerns appropriately.
  • Maintain a clean work environment; clean instruments and equipment appropriately; ensure equipment and supplies are in working order and areas are stocked.
  • Provide care appropriate to the ages of patients served, apply knowledge of growth and development across the lifespan, assess patient-status data, identify age-specific needs, and provide care as described in departmental policies and procedures.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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