Marriott Vacations Worldwide

Operates timeshare and resort vacation brands

Lead Gourmet Coffee Barista Attendant

Dining, Bar & Counter ServicePosted on Nov 9

Full-timeLahaina, HI, USA$34.65 /hrIn-person

About the Job

Requirements

Follow company, safety, and security policies and procedures, and complete safety training and certifications.
Maintain a clean and professional uniform and appearance, protect confidential information, and safeguard company assets.
Communicate clearly and professionally, including answering telephones with appropriate etiquette.
Develop and maintain positive working relationships and support the team in reaching common goals.
Meet quality expectations and standards, and sustain the physical capacity to stand, sit, or walk for extended periods; reach overhead and below the knees; bend, twist, pull, stoop; and handle objects weighing up to 10 pounds without assistance.
Provide attentive customer service with a professional and pleasant personality.
Be available to work a flexible schedule, including evenings, weekends, and holidays.

Responsibilities

Complete opening and closing duties, including setting up supplies and tools, cleaning equipment and work areas, and securing doors.
Complete closing reports, including MICROS reports, and record transactions in the MICROS system when orders are placed.
Obtain and secure the required change bank, count it at the end of the shift, complete cashier reports, resolve discrepancies, submit receipts, transport the bank to and from the workstation, and resolve cash overages or shortages as requested by Accounting.
Communicate with guests and employees and coordinate with staff to support effective service.
Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees, and serve as a role model.
Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
Perform other reasonable duties as requested by supervisors.

Hourly Rate: $34.65

JOB SUMMARY

Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Complete all closing reports, including MICROS reports. Record transaction in MICROS system at time of order. Obtain change required for expected business level and keep bank secure at all times. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, and drop off receipts. Transport bank to/from assigned workstation. Resolve any cash overages or shortages as requested by Accounting. Communicate with guests and other employees and ensure staff is working together as a team to ensure optimum service. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model.

Where great benefits lead to a life fulfilled.

Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities

Site Specific Perks

Free daily associate meal
Monthly & quarterly team celebrations and awards
Company branded attire for outdoor associates
Discounts to onsite food outlets and spa
Discounted bus pass
Community service opportunities

CORE WORK ACTIVITIES

Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others, and support team to reach common goals.
Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time.
Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Attention to customer service with a professional and pleasant personality.
Available to work a flexible schedule including evenings, weekends, and holidays.
Perform other reasonable job duties as requested by Supervisors.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

About the Company

Marriott Vacations Worldwide

Operates timeshare and resort vacation brands

Marriott Vacations Worldwide focuses on vacation ownership and resort experiences across a diverse portfolio of brands. It operates vacation ownership programs and runs or collaborates with more than 100 resorts worldwide, employing staff who guide guests and share local cultures. The product works through timeshare-style ownership and resort stays, with associates helping guests plan trips, share information about destinations, and ensure smooth experiences. The company differentiates itself through a strong culture built on care, collaboration, integrity, and customer-centric decision-making, framed by the MVWay and a focus on treating associates well so they can better serve customers. Its goal is to deliver unforgettable vacation experiences, help people pursue fulfilling lives, and grow its associate network while expanding its presence globally.

Company size: 5,001-10,000
Company stage: IPO
Headquarters: Orlando, FL
Founded: 1984

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