Medical Assistant
About the job
- Have a high school diploma or equivalent.
- Have at least one year of experience as a Medical Assistant in a hospital, primary care, emergency department, or urgent care setting; alternatively, hold one of the listed Medical Assistant certifications at hire or obtain one within 12 months of hire.
- Alternatively, be a graduate of an accredited school of nursing and hold an LPN or LVN state license, or hold state or national certification as an Emergency Medical Technician or Paramedic.
- Obtain CPOE certification within two weeks of hire if Medical Assistant certification is not held at hire.
- Hold Basic Life Support certification from the American Red Cross or American Heart Association at hire.
- Have basic Medical Assistant skills, type quickly, and have basic computer knowledge.
- Be proficient in Microsoft Word and Excel.
- Use experience and judgment to perform a variety of tasks and participate on a team.
- Demonstrate written and verbal communication skills and interact with people fairly, respectfully, and sensitively to cultural and social differences.
- Assist in examining and treating patients under the direction of an urgent care provider.
- Manage patient check-in and registration, interview patients, measure vital signs, and record information in patient charts.
- Draw and collect blood samples, prepare specimens for laboratory analysis, and prepare examination rooms.
- Register patients by securing required paperwork and insurance documentation and verifying insurance and patient eligibility.
- Process co-pays and schedule patient appointments for assigned centers.
- Coordinate provider referrals to assigned specialists.
- Answer patient questions about their care and keep them informed of their status.
- Inform technical staff about patient flow.
- Prepare patients for examinations by interviewing them to verify information, recording medical history, and confirming the purpose of the visit.
- Perform preliminary physical tests for vital signs and escalate critical cases to the provider as needed.
- Conduct point-of-care testing as needed, including flu, strep, urinalysis, ECG, and HCG testing, and provide patient information to providers.
- Stock supplies and maintain examination rooms, the front desk, and reception area; ensure providers have needed medical supplies.
- Complete order sheets to maintain supply inventory and regularly check supply expiration dates.
- Maintain medical records and scan charts into patient files.
- Answer phone calls and collect and sort daily incoming and outgoing postal correspondence.
- Maintain the reception area.
- Conduct courtesy callbacks for patient follow-up.
- Perform opening and closing duties, including cashing out, end-of-day communication, and securing the building.
- Follow operating instructions to perform and document daily controls and equipment calibration; maintain equipment quality assurance and quality control logs, troubleshoot breakdowns, perform preventive maintenance, and submit repair tickets as needed.
- Perform other duties as assigned.
About the company
GoHealth Urgent Care builds a network of urgent care centers through joint venture partnerships with established health systems to provide on-demand, walk-in medical care. It combines physical clinics with a digital front door, offering omnichannel access via virtual visits, online check-in, and real-time wait times, along with on-site services such as X-rays, labs, vaccinations, and physicals. The platform uses data analytics and AI to optimize location strategy and operations while delivering a seamless patient journey akin to ordering a ride. What sets GoHealth apart is its integration with health system partners, leveraging their clinical expertise and community presence to extend reach, improve access, and reduce costs. Its goal is to lower costs, enhance access to quality care, and improve patient experience by acting as the accessible entry point to the broader healthcare ecosystem for the communities it serves.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Atlanta, Georgia
Founded
2013
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Simplify's Take
What believers are saying
- UPMC-GoHealth opened 81 centers in August 2025, adding immediate scale across Pennsylvania and West Virginia.
- Community-GoHealth doubled from six to 12 centers by May 2026, showing rapid rollout.
- GoHealth said it would open its 300th center in 2024, evidencing durable growth momentum.
What critics are saying
- Mercy-GoHealth faces 2025 FLSA lawsuits, signaling wage-and-hour exposure across operations.
- Partnership dependence is dangerous; one major health-system defection would shrink centers and referrals fast.
- Integration complexity across 400 co-branded centers can erode service quality and delay launches.
What makes GoHealth Urgent Care unique
- GoHealth embeds as health-system partner, not standalone urgent care, locking referrals and branding.
- In 2025, UPMC launched 81 GoHealth centers, proving repeatable partnership conversion.
- Community Health Network chose GoHealth in July 2025, validating its expansion playbook.
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Benefits
- 401(k) Retirement Plan
- 401(k) Company Match
- Generous PTO: starting at208 hours annually
- Flexible scheduling options
- Medical, Dental, Vision & more