Mercy Medical Center Baltimore

University hospital providing cancer and orthopedics.

Cafe Manager

Food & Beverage Operations ManagementUpdated on Nov 10

Full-timeTimonium, MD, USA$20.55 - $30.85 /hrIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
A minimum of three years of relevant retail food service experience is required.

Responsibilities

Manage daily cafe operations, including retail service, product availability, stocking, inventory accuracy, staff performance, sanitation, and sales.
Anticipate customer demand and coordinate food production and ordering needs with the Executive Chef to maintain availability throughout posted service hours while controlling waste and cost.
Assist with catering planning, preparation, setup, service, and follow-through as assigned.
Maintain a clean, organized, welcoming cafe with accurate pricing, clear menu and product signage, appealing displays, and dependable service throughout posted hours.
Check readiness before opening and monitor food, beverages, grab-and-go items, condiments, disposables, and other supplies throughout service. Assign replenishment duties and verify completion.
Review sales patterns, customer requests, upcoming events, and prior shortages to forecast demand. Coordinate timely replenishment or approved alternatives with the Executive Chef before products run out.
Respond promptly to complaints and recurring service issues, communicate corrective steps to leadership, and verify that improvements are sustained.
Maintain established par levels for cafe food, beverages, retail products, paper goods, and service supplies. Review stock daily and recommend par adjustments based on sales, usage, delivery schedules, and upcoming needs.
Complete scheduled physical inventory counts and maintain accurate records of stock on hand, waste, spoilage, and transfers between the cafe, kitchen, and catering operations.
Assist with approved catering requests in accordance with room booking and catering procedures. Review event details, attendance, timing, service style, and assigned responsibilities with the Executive Chef and dining leadership.
Plan staff assignments and coverage for opening, peak service, replenishment, closing, and assigned catering events. Provide hands-on assistance when needed and verify completion of daily duties.

Summary

Like the Sisters of Mercy before us, we witness God’s healing love for all people by providing excellent clinical and residential services within a community of compassionate care. As a leader in eldercare for nearly 70 years, we are always looking for qualified people to join the Stella Maris team. Our team includes nurses, certified geriatric nursing assistants, social workers, chaplains, therapists and other caregivers and support staff. If you are interested in becoming a part of our highly committed team of employees, please consider applying today.

Cafe Manage-Full-Time

Check out some of our benefits offered:

• Paid time off (PTO) & company paid holidays
• Tuition reimbursement
• 403(B) retirement plan with generous company match and “Catch Up” provision
• Competitive health, prescription, vision and dental benefits
• Discounts on auto & home insurance and Verizon plans
• Pet Wellness coverage, legal assistance and identity protection
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Perks at Work - savings on favorite brands, travel, tickets, dining and more!

Responsibilities

Manages daily cafe operations at Stella Maris, with responsibility for retail service, product availability, stocking, inventory accuracy, staff performance, sanitation, and sales. Anticipates customer demand and coordinates food production and ordering needs with the Executive Chef to maintain availability throughout posted service hours while controlling waste and cost. Assists with catering planning, preparation, setup, service, and follow-through as assigned.

Maintain a clean, organized, welcoming cafe with accurate pricing, clear menu and product signage, appealing displays, and dependable service throughout posted hours.
Check readiness before opening and monitor food, beverages, grab-and-go items, condiments, disposables, and other supplies throughout service. Assign replenishment duties and verify completion.
Review sales patterns, customer requests, upcoming events, and prior shortages to forecast demand. Coordinate timely replenishment or approved alternatives with the Executive Chef before products run out.
Respond promptly to complaints and recurring service issues; communicate corrective steps to leadership and verify that improvements are sustained.
Maintain established par levels for cafe food, beverages, retail products, paper goods, and service supplies. Review stock daily and recommend par adjustments based on sales, usage, delivery schedules, and upcoming needs.
Complete scheduled physical inventory counts and maintain accurate records of stock on hand, waste, spoilage, and transfers between the cafe, kitchen, and catering operations.
Assist with approved catering requests in accordance with room booking and catering procedures. Review event details, attendance, timing, service style, and assigned responsibilities with the Executive Chef and dining leadershi
Plan staff assignments and coverage for opening, peak service, replenishment, closing, and assigned catering events. Provide hands-on assistance when needed and verify completion of daily duties.

Requirements

High school diploma or equivalent

Minimum three (3) years of relevant retail food service experience

Min

USD $20.55/Hr.

Max

USD $30.85/Hr.

Salary Information

Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.

About the Company

Mercy Medical Center Baltimore

University hospital providing cancer and orthopedics.

Mercy Medical Center Baltimore provides hospital care with a focus on specialty services, including cancer treatment, orthopedics, and digestive health. It operates as a university-affiliated hospital sponsored by the Sisters of Mercy and serves a diverse patient population using advanced medical technology and a team of expert doctors to deliver treatment and care. The center uses its services, education, and community outreach to help patients through integrated care pathways, including diagnostics, treatment, rehabilitation, and ongoing follow-up. What sets Mercy apart from competitors is its university affiliation, the Sisters of Mercy mission, a 5-star CMS overall rating, and a strong emphasis on patient experience and community outreach alongside high-quality, specialized care. The center’s goal is to provide exceptional healthcare that improves patient outcomes while supporting medical education and using resources to benefit the surrounding community.

Company size: 1,001-5,000
Company stage: Not listed
Total funding: $145.4K
Headquarters: Baltimore, MD
Founded: 1874

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