Financial System O&M Support

Our Deloitte Finance Transformation team practices to help chief financial officers, controllers, and finance teams define and execute their finance and global business services agendas and strategies. You will work with leading class teams and solutions, helping clients navigate challenging environments, market uncertainty, technology development, and regulatory considerations to unlock value. Your work may span strategy, operations, process design, and technology as we partner with clients to transform finance.

Work you'll do

As a Senior Consultant, Strategy Growth, and Transformation on the Finance Transformation team, you will be responsible for…

• Provide Tier 1 help desk support for financial systems by responding to user inquiries and resolving routine issues.
• Receive, document, prioritize, track, and route support requests according to established procedures.
• Support test-script activities and documentation for system changes and releases.
• Prepare and deliver training plans, schedules, and materials for system users.
• Support audit, configuration, and security activities, including PBCs, walkthroughs, SSAE 18 reviews, security documentation and policies, system security administration, and tracking of released APIs and incidents.

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The Team

Deloitte’s Government & Public Services (GPS) practice – our people, ideas, technology and outcomes – is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possibility, and fulfill their mission promise.

Our Finance Strategy offering serves as the front door to the evolving CFO Agenda by guiding executive clients to reimagine capabilities across their organizations via deep Finance discipline – from Operations to Business Partnering - to deliver trusted, efficient, value centric outcomes for the global enterprise. Includes strategy development, road mapping, strategic PMO, enterprise value creation, and finance automation and innovation.

Qualifications

• 2+ years of experience in Financial Management, Software Development Life Cycle (SDLC), and Help Desk/Service Desk support.
• 2+ years of experience providing Help Desk/Service Desk support
• 2+ years of experience with Information Technology General Controls (ITGC).You must reside within a commutable distance of your assigned office with the ability to commute daily, if required, without the need for overnight accommodations
• Bachelor’s degree
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future 
• Active Top Secret is required

For individuals assigned and/or hired to work in Rosslyn, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Rosslyn and considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $131,000 to $218,300.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.