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Global hotel management, franchising, loyalty program

Steward

Culinary & Kitchen ProductionPosted on Nov 10

Full-timeRas Al-Khaimah - Ras Al Khaimah - United Arab EmiratesNo salary listedIn-person

About the Job

Requirements

A high school diploma or equivalent is required.
Prior stewarding experience is preferred.
Physical stamina and reliability are required.
Attention to cleanliness and detail is required.
Ability to follow instructions is required.

Responsibilities

Provide courteous, professional, efficient, and flexible service while following Rixos Hotels Standards of Performance.
Perform duties and tasks in the assigned place of work.
Work in a team-oriented environment and provide lateral service.
Undertake reasonable tasks and secondary duties assigned by the Chief Steward and Supervisor.
Rotate flexibly within Food & Beverage subdepartments or other hotel departments as assigned.
Adhere to the department's established opening and closing procedures.
Maintain knowledge of all services and facilities offered by the hotel.
Perform opening and closing procedures for the assigned place of work.
Keep the workplace and surrounding area clean and organized.
Understand the HACCP procedures in place and their purpose.
Monitor operating supplies and reduce spoilage and wastage.
Perform general cleaning duties as assigned by the Assistant Chief Steward or Stewarding Supervisor.
Clean and wash dishes according to established performance standards.
Clean and wash pots, pans, and other kitchen utensils according to performance standards.
Empty rubbish bins according to garbage schedules.
Understand cleaning procedures, the use of dishwashing machines, and the chemicals to be used.
Handle guest and employee inquiries courteously and efficiently; report complaints or problems to supervisors when no immediate solution is available and ensure follow-up with guests.
Attend and contribute to staff meetings, departmental and hotel training, and related activities.
Assist with monthly, quarterly, bi-yearly, and yearly inventory of operating equipment.
Report for duty punctually in the correct uniform and name tag; maintain personal appearance and hygiene according to hotel and department standards.
Maintain good working relationships with colleagues and other departments.
Comply with local legislation as required.
Respond to department changes based on hotel needs.
Extend job duties to other reasonable duties within capability, including redeployment to other departments or areas, to meet business demands and guest service needs.
Attend training and meetings as required.

Desired Qualifications

Prior stewarding experience.

Job Description

Main Duties and Responsibilities:

To provide a courteous, professional, efficient and flexible service at all times, following Rixos Hotels Standards of Performance.
To perform all duties and tasks in the assigned place of work.
To work in an environment of Team Work and lateral service.
To undertake any reasonable tasks and secondary duties as assigned by the Chief Steward and Supervisor.
To be entirely flexible and adapt to rotate within the different sub departments of the Food & Beverage Division or any other Department of the hotel as assigned.
To strictly adhere to the opening and closing procedures established for the department
To be fully conversant with all services and facilities offered by the hotel.
To perform opening and closing procedures established for the place of work as assigned.
To ensure that the place of work and surrounding area is kept clean and organized at all times.
To have a clear understanding of the HACCP procedures put in place and their purpose.
To monitor operating supplies and reduce spoilage and wastage.
To perform general cleaning duties as assigned by the Assistant Chief Steward or Stewarding Supervisor
To clean and wash dishes according to the established performance standards.
To clean and wash pots, pans and other kitchen utensils according to performance standards.
To empty rubbish bins according to the garbage schedules
To have a thorough understanding and knowledge of all cleaning procedures, use of dishwashing machines and the type of chemicals to be used.
To ensure that the work area is kept clean and organized at all times.
To exercise careful use of operating supplies in order to reduce spoilage and wastage.
To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
To attend and contribute to all staff meetings Departmental and Hotel trainings scheduled and other related activities.
To assist in carrying out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.
To report for duty punctually wearing the correct uniform and name tag. To maintain a high standard of personal appearance and hygiene and adhere to the hotel and department appearance standards.
To provide friendly, courteous and professional service at all times.
To maintain good working relationships with colleagues and all other departments.
To comply with local legislation as required.
To respond to any changes in the department as dictated by the needs of the hotel.
To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
To attend training and meetings as and when required.

Qualifications

High School diploma or equivalent.
Prior stewarding experience preferred.
Physical stamina and reliability.
Attention to cleanliness and detail.
Ability to follow instructions

Additional Information

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

All Accor

Steward

About the Job

Requirements

Responsibilities

Desired Qualifications

Job Description

Qualifications

Additional Information

About the Company

All Accor

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