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Teleperformance

Outsourced customer experience management services

Military Affairs Recruiter

Generalist RecruitingConfirmed live in the last 24 hours
Full-timeFort Cavazos, TX, USA$45k - $65k

About the Job

Requirements

  • Be an active-duty military spouse or veteran.
  • Have 1–3 years of recruiting and interviewing experience, preferably recruiting for work-at-home positions in the Business Process Outsourcing market.
  • Have experience with salary negotiations.
  • Have a Bachelor's degree or equivalent work experience.
  • Have sufficient knowledge of employment law; this is strongly preferred.
  • Demonstrate the ability to influence across a matrix of business constituents.
  • Have proficiency in Microsoft Office.
  • Have an excellent attendance history.

Responsibilities

  • Conduct targeted research using internal databases, job boards, schools, professional associations, business contacts, and other research resources to identify qualified candidates.
  • Research, assemble, and analyze data to make recommendations regarding recruiting efforts.
  • Screen and interview candidates to assess whether their qualifications meet open-position requirements.
  • Verify candidate qualifications and schedule interviews for hiring managers and executives.
  • Oversee pre-employment requirements, including background investigations, reference checks, drug testing, credit checks, and fingerprinting, and maintain compliant applicant progression records.
  • Collaborate with leaders and Human Resources on recruiting issues related to new-hire requirements, compensation, and equal employment opportunity.
  • Build and maintain professional relationships with internal and external recruiting resources.
  • Represent the organization professionally and accurately to provide a positive candidate experience.
  • Review onboarding completion and verify new-hire paperwork before progressing candidates through the hiring lifecycle.
  • Communicate expectations, employment offers, and orientation requirements to candidates.
  • Maintain accurate recruiting data through timely dispositioning and reporting.
  • Research and recommend new sources for active and passive candidate recruiting.
  • Assist with other assigned duties.

Desired Qualifications

  • Recruiting experience in the Business Process Outsourcing market, particularly recruiting for work-at-home positions.
  • Knowledge of employment law.
  • Demonstrate efficient time management.
  • Demonstrate the ability to provide excellent customer service and build rapport with employees, management, and vendors.
  • Demonstrate strong verbal and written communication skills.
  • Learn quickly and solve problems quickly.
  • Express innovative ideas related to recruiting and the overall employee experience.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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