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Vitalant

Nonprofit blood supply, lab services, research

Outbound Donor Scheduler

Community Outreach & ProgramsPosted on Nov 13
Full-time

About the Job

Requirements

  • A high school diploma or GED is required.
  • Six months of customer service experience is required.

Responsibilities

  • Provide customer service to enhance the donor experience.
  • Collaborate on specialized calling projects, including conversion calls, reminder calls, and outreach to first-time donors.
  • Support blood centers by implementing recruitment strategies, managing donor scheduling, and providing expertise on eligibility and donation requirements.
  • Contribute to onboarding new hires and conduct refresher training for new and existing staff.

About the Company

Vitalant

Nonprofit blood supply, lab services, research

Vitalant collects, tests, processes, and distributes blood and biotherapies to hospitals across the United States, organizing blood drives and offering transfusion medicine expertise and research support. Donors' blood is tested for safety, separated into components, stored, and shipped as needed, with additional services like apheresis collection and specialized laboratory work. It stands out from competitors by operating a nationwide nonprofit network focused on donor recruitment, safety, community involvement, and research, rather than operating as a for-profit or regional-only service. Its goal is to provide a safe, sufficient blood supply for patients and to advance transfusion medicine through collaboration with healthcare partners and volunteers.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Phoenix, AZ
Founded
1943

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