Self-Pay Support Associate
Norton Healthcare
Self-Pay Support Associate
Norton Healthcare
Not-for-profit hospital system with clinics
Responsible for timely and complete disposition of charity applications and information needed by self pay collectors. Uses analytical skills to ensure charity applications are complete and ready to be reviewed. Prepares accounts and keys in adjustments for charity. Understands the support they provide in order for established Norton Healthcare goals to be met : Charity Percentages, Collection WIP, Billing WIP, A/R Days, Cash Collection Goal, Bad Debt Goal, Recovery Percentage, etc.
**This role offers a Hybrid option. Initial training will take place at a Norton Healthcare facility, and you must be available to come onsite for business needs as required. Employees in this position must reside in Kentucky or Indiana.**
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Not-for-profit hospital system with clinics
Norton Healthcare runs a not-for-profit health system serving adults and children in Kentucky and Southern Indiana, with five Louisville hospitals, affiliated facilities, and hundreds of clinics. It delivers inpatient and outpatient care across general and specialty services (heart, neuroscience, cancer, orthopedics, women’s and pediatric care) and uses telehealth and urgent care centers to reach patients at about 350 locations. The network relies on a large medical staff and ongoing clinical research to connect patients with trials and advanced treatments. Its aim is to provide broad, accessible care across the region while prioritizing community health and inclusive care, as reflected in its recognized LGBTQ+ equality and disability inclusion efforts.
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