Full-Time
Account Manager
Day & Ross
Cross-border logistics and transportation services
No salary listed
Surrey, BC, Canada
In Person
Must be on-site in Greater Vancouver, BC.
 Sales & Account Management (1) |
|---|
Get referred to Day & Ross
See people who can refer or advise you
- Minimum of secondary education
- Post-secondary education in business administration or related field, an asset
- A suitable combination of education and experience may be considered
- Previous transportation or operational experience is preferred; various roles within transportation would be beneficial
- A minimum of 1-2 years’ experience in business-to-business sales
- A solid network and client base to call upon is preferred
- Strong interpersonal skills and a desire to resolve problems in a timely fashion
- Considerable tact, courtesy and diplomacy are required when dealing with customers, either existing or new
- Problem solving demands require immediate action, to ensure the consistent application of strategies for growth
- Excellent communication and negotiation skills
- Proven experience in freight brokerage sales, with a desire to grow professionally
- Computer skills in Microsoft Office, Windows environment are key to succeeding in this role
- Out-going "Hunter" personality
- Demonstrated customer relationship skills
- Able to work deadlines in high transactional environment
- Ability to champion business needs in a collaborative manner to colleagues
- Results focused
- Sells into accounts, services new accounts, and manages an existing client base.
- Acts proactively to create opportunities for new business with existing accounts.
- Builds relationships with potential new and existing accounts to grow & retain business in Canada and the US.
- Generates sales leads by networking, cold-calling prospects and building relationships as part of a coordinated sales strategy.
- Creates sales strategies by gathering market information, analyzing opportunities and documenting sales methodology.
- Prepares presentations and delivers to prospective clients.
- Maintains accurate customer files.
- Works with operations to address issues with scheduled shipments.
- Other related duties as may be required.
Day & Ross provides transportation and logistics services across Canada and the US, handling cross-border freight for a range of clients. It coordinates pickups and manages end-to-end freight moves using technology for real-time visibility, with a Fredericton Business Agility Hub that helps integrate new tech, and a workforce of drivers, owner-operators, and staff. The company differentiates itself through personalized customer service, tight pickup coordination, cross-border capabilities, and technology-driven visibility backed by a large, stable team. Its goal is to deliver dependable, efficient transportation that creates value for customers while supporting community and strong logistics and customer care.
Company Size
N/A
Company Stage
N/A
Total Funding
N/A
Headquarters
Hartland, Canada
Founded
1950
Get referred to Day & Ross
See people who can refer or advise you
Simplify's Take
What believers are saying
- Day & Ross still touts over 7,500 workers and Canada-wide terminal coverage in July 2026.
- Two Manitoba owner-operators won 2026 MTA Driver Awards, reinforcing safety and service credibility.
- The company continued publishing 2026 Best Managed and evolution pages, signaling active brand maintenance.
What critics are saying
- March 2026 WARN notices cut 149 jobs after a customer awarded business elsewhere.
- Day & Ross USA lost routed business during 2025 contract talks, exposing renewal dependency.
- A major customer loss can hollow out terminals and trigger cascading layoffs within twelve months.
What makes Day & Ross unique
- Day & Ross spans LTL, truckload, logistics, dedicated fleets, and home delivery across North America.
- Its exclusive R+L Carriers cross-border partnership powers seven Canada-US clearance locations.
- McCain ownership since 1966 funds stability and long-term network investment in Hartland and Fredericton.
Help us improve and share your feedback! Did you find this helpful?
Benefits
Health Insurance
Dental Insurance
401(k) Company Match
Company News
Hamilton transportation company to lay off 100 employees. By: Eric Schwartzberg | Journal-News Posted 12:09 PM, Mar 30, 2026 HAMILTON, Ohio - A Canadian-based transportation company is laying off 149 employees, the majority of them at its Butler County location. Day & Ross USA, which is based in New Brunswick, will cut 100 jobs from its site at 3560 Symmes Road in Hamilton, effective May 30, the company said in a Worker Adjustment and Retraining Notification, or WARN, filed with the state last Wednesday. At the Butler County facility, the majority of the layoffs will affect drivers (54) and dock workers (36). The remaining positions affected are dispatchers and dock leads (two each), plus administrative assistant, driver manager, inbound dock manager, operations coordinator, operations supervisor and senior operations manager (one each). Thirty-two layoffs will come from the company's facility in Livonia, Michigan, while the remaining cuts will be carried out in Indiana (6), Kentucky (6), Tennessee (3) and West Virginia (2), according to the WARN notice. Day & Ross started in 1950 and was bought by McCain Foods in 1966. It is now owned entirely by McCain, the world's largest manufacturer of frozen french fries and potato products. The company opened its Symmes Road location in 2000 and hired workers who had lost their jobs when the previous company there, Dedicated Logistics Inc., shut down after General Motors chose a different shipping company. Day & Ross has no union, the company said in the notice. Employees who are laid off will not be able to move into other jobs at the company and will not receive severance pay, it said. The company said it will provide information on how employees can access unemployment insurance benefits and available services, including job placement assistance, retraining programs or counseling. Asked in the WARN form what actions the company took to mitigate the impact of the employment loss, Day & Ross said, "Contract negotiation with our customer over calendar year 2025 while customer took business out to bid" and "New contract ultimately awarded elsewhere impacting our current workforce." More local news: