OSS Telemetry Observability Engineer

Salary Range: 160000 to 200000 (Currency: USD) (Pay period: per-year-salary)

Your mission

Build dependable observability that helps teams detect problems early, understand their impact, and restore service quickly. Translate mobile network behavior into useful KPIs, dashboards, and alerts. Make ownership and escalation clear, and verify that recovery actions restore the required service performance.

What you will own

Observability delivery. Design and implement observability strategies across distributed systems and microservices, informed by a strong understanding of 5G mobile networks.

Monitoring platforms. Deploy and maintain Prometheus, Kibana, the ELK Stack, and Grafana. Keep monitoring capabilities dependable and useful to operations.

Actionable alerting. Develop automated alerts with AI-powered anomaly detection. Connect alerts to the evidence and escalation paths teams need to investigate issues.

Dashboards and service recovery. Build and maintain real-time dashboards, alerts, and visualizations. Create on-demand views to investigate specific metrics and validate service restoration after failures.

Tracing and logs. Implement distributed tracing and log aggregation so teams can follow faults across services and identify their causes.

Network performance metrics. Develop KPIs and other measures that track key aspects of mobile network performance and support operational decisions.

Incident support and escalation. Support NOC engineers in analyzing and resolving issues. Troubleshoot, document findings, assess the correct escalation team, and follow through on resolution and recovery validation.

Operational knowledge. Develop training material for KPIs and dashboards. Explain how to interpret telemetry and use it to investigate problems.

What you bring

Expertise in monitoring tools (Prometheus, Kibana, Grafana, ELK Stack)

Strong knowledge of distributed systems and microservices architecture, and a good understanding of 5G mobile networks

Basic Python / Linux / Bash knowledge

Experience with cloud platforms (AWS, GCP, Azure)

Understanding of SLO/SLI/SLA concepts

Excellent written and verbal communication and interpersonal skills, with proficiency in written and spoken English.

Preferred experience

Experience with 3GPP NTN core adaptations in Releases 17 and 18, including satellite access node (SAN) architecture, timer and window parameter adaptation for high-latency links, or UPF placement in non-terrestrial topologies.

Experience in a startup or fast-paced R&D environment where architectural decisions move at product speed.

Passion, deep knowledge, and direct experience in LEO satellite component development, design, and in-orbit activities.

What success looks like

NOC engineers can see service health, identify performance gaps, and follow clear escalation paths. Dashboards and alerts provide useful evidence, and recovery is confirmed through the right metrics. Monitoring changes are completed and validated, training helps teams act independently, and operational issues lead to improvements in visibility.

This is a full time, exempt position, based out of our Santa Clara, CA or Arlingtion, TX locations. The target base pay for this position in Santa Clara, California is $160,000 - $200,000 annually.  The total compensation package will be determined by various factors such as your relevant job-related knowledge, skills, and experience and location. 

We are redefining how satellites are designed, manufactured and used—so we’re looking for candidates with passion, deep knowledge and direct experience on LEO satellite component development, design and in-orbit activities. If that’s your experience – then we’ll be immediately wow-ed.

E-Space is not currently able to provide employment sponsorship for candidates who do not hold work authorization for the location of this role.