Client Onboarding Specialist
About the job
- Two to three years of client onboarding, digital marketing, advertising agency, and/or technical system experience.
- Zero to two years of dealership experience is preferred but not required.
- Ability to communicate with internal and external partners, including through remote video software.
- Organizational skills, attention to detail, and a sense of urgency.
- Ability to adapt to ongoing change in a technology-driven environment.
- Ability to multitask successfully in a fast-paced hybrid work environment.
- Ability to use intuition and critical thinking to anticipate the needs of team members.
- Strong working knowledge of Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
- Ability and willingness to self-manage an individualized book of business with minimal micromanagement.
- Ability to cooperate in problem-solving and assist other team members.
- Understanding that professional conduct and timely task completion affect client retention.
- Support internal and external stakeholders during the onboarding of new client partnerships.
- Provide regular progress updates to internal and external stakeholders throughout the onboarding process.
- Engage directly with internal and external stakeholders by leading calls and trainings and facilitating support needs.
- Follow standard operating procedures for trafficking orders and setting up new data platforms, including content auditing and timely order handling within service-level agreement limits.
- Coordinate and collaborate with internal fulfillment teams to meet benchmarks and deadlines.
- Learn the proprietary technology and train internal or external clients to use it.
- Monitor multiple ticketing queues while managing other onboarding-related tasks.
- Conduct a brief monthly performance analysis for the assigned client portfolio.
- Provide ongoing support to internal and external clients in various time zones throughout the client partnership.
- Become a subject matter expert on day-to-day processes within six months and train new hires if appointed.
- Assist other team members with work assignments during their paid time off.
- Cross-train with designated trafficking and coordinator roles to support business needs.
- Maintain records in various online databases.
- Complete mandatory training assigned by leadership or security and information technology teams.
- Perform other unplanned duties and projects as assigned.
- Operative.One, AOS, and/or JIRA experience.
- Zero to two years of dealership experience.
About the company
Sinclair Broadcast Group operates local TV stations across the United States and owns regional sports networks, earning revenue from advertising, retransmission fees, and other broadcast services. Its products include traditional broadcast signals and digital platforms that deliver content through multiple channels. The NextGen Broadcast (ATSC 3.0) standard enables 4K video, immersive audio, interactive content, and datacasting, creating new data-driven revenue opportunities beyond standard ads and carriage fees. The goal is to grow audience engagement and monetize its multi-channel reach by expanding NextGen capabilities and optimizing advertising across broadcast and digital platforms.
Company Size
1,001-5,000
Company Stage
IPO
Headquarters
Cockeysville, Maryland
Founded
1986
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Simplify's Take
What believers are saying
- Q2 2026 revenue hit $840 million, and adjusted EBITDA beat estimates.
- Sinclair repaid $320 million of debt in 2026, improving balance-sheet flexibility.
- Pittsburgh Sports Tonight launched August 31, monetizing regional sports audiences across 3.5 million viewers.
What critics are saying
- San Antonio layoffs in September 2026 show continuing newsroom cost cuts.
- State attorney general litigation blocks larger Sinclair deals, slowing consolidation through 2026.
- Cord-cutting and softer local advertising threaten retransmission and station cash flows by 2027.
What makes Sinclair unique
- Sinclair reaches 178 stations in 79 markets, spanning major network affiliations.
- Sinclair owns Tennis Channel plus CHARGE, Comet, ROAR, and The Nest.
- IRCODE rollout makes Sinclair a first mover in shoppable broadcast apps.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Parental Leave
Employee Stock Purchase Plan
401(k) Retirement Plan
401(k) Company Match
Company News
She left the Sinclair station. After nearly 4 years at WSYX (Columbus), Kellyanne Bodeman has left the Sinclair station, but she is staying in Columbus. Bodeman posted that she has joined the NHL's Columbus Bluejackets as a talent/producer. She posted about leaving WSYX and said that NOT a faithful viewer of the Sinclair station.
Sinclair shifts ssas to ownership in northern nevada. September 9, 2026 A television station licensed to Cunningham Broadcasting but operated by Sinclair Inc. via a Joint Sales Agreement will soon become a Sinclair O&O, creating a "triopoly" in the Silver State's second-largest market. At the same time, this station's sibling in Elko, Nev., is also being sold by Cunningham to Sinclair. Please Login to view this content. (Not a member? Join Today!)
Armstrong Williams signs off on Sinclair ownership conversion. August 20, 2026 Four television stations operated by Sinclair Inc. via a shared services agreement with a licensee operated by political commentator and entrepreneur Armstrong Williams are poised to become owned-and-operated properties - the latest in a wave of SSA-to-purchase deals submitted by the Baltimore-headquartered company helmed by Chris Ripley. Paperwork submitted for FCC regulatory approval indicates Sinclair is agreeing to purchase from Williams-led Howard Stirk Holdings (HSH) the following stations: * WGWG-TV in Charleston, S.C., affiliated with Weigel Broadcasting's MeTV Network * KHSV-TV in Las Vegas, unaffiliated as of this writing * WGWW-TV in Anniston, Ala., aligned with the Heroes & Icons digital multicast network * WSES-TV in Tuscaloosa, Ala., the feeder station of WGWW-TV, considered a full-time satellite station A $3.25 million purchase price has been agreed to, but is adjustable should liabilities or HSH obligations tied to expenses warrant a reduction in value. The asset purchase agreement also discloses that $3 million in capital expenditure investments has been earmarked by Sinclair Inc., and this includes antenna and transmission equipment upgrades for KHSV-TV.
Local TV Strategies: firing up the Future of Local TV revenue. Aug 19, 2026 | TVN Staff Save this article for later! Login or create a Free Member Profile to bookmark it. Leaders from Sinclair, Fox Television Stations and Media Inno will consider how the industry can collaborate on ways to present a new face to the marketplace - streamlined, multiplatform, interactive, in a panel at TVNewsCheck's Local TV Strategies conference at the NAB Show New York on Oct. 21. Register here. Billions of dollars in new ad revenue could flow local TV's way if station groups can work together to win dollars away from digital and CTV by aligning business protocols and technologies. Industry leaders will frame up paths to doing so in a panel, "Firing Up the Future of Local Tv Revenue" at TVNewsCheck's Local TV Strategies conference at the NAB Show New York on Oct. 21 at the Javits Center. Speakers are Del Parks, president, technology, Sinclair; Tom Fleming, EVP of ad sales, Fox Television Stations; and Tom Sly, managing partner, Media Inno. Paige Albiniak, contributing editor, TVNewsCheck, will moderate the conversation. "Our panelists will consider how local TV can make the most of cross-platform, addressable and programmatic advertising, working with a much wider array of buyers and what media planners and buyers need to do to send more revenue local media's way," said Michael Depp, chief content officer, NewsCheckMedia and TVNewsCheck's editor. "And how do they embrace programmatic with a strategy that allows them to capitalize on it without racing to the bottom in terms of rate?" Other Local TV Strategies sessions include: TV's Watershed 2027: Rebooting Revenue Strategies With Streaming At The Center - As local broadcasters enter 2027 without this year's sports and political tentpoles to lean on, S&P Global's Justin Nielson charts a course for TV to lean into its strengths with live sports and news programming. How can broadcasters balance cost discipline against the need for their network partners to secure must-have live events? How can they expand linear ad revenue while investing significantly more in streaming content and revenue strategies? Local TV Finance Leaders on New Frontiers - Major station group CFOs share their perspectives on the upshot of AI, automation, consolidation, advertising and subscriber revenue and the economics of local news. Where do they see technology and operations helping to drive EBITDA in a rapidly changing omnimedia world? Connecting With Younger Consumers in the Omnimedia Landscape - Magid debuts original research from its News Perception Index that takes a deep dive into the emotional and behavioral drivers of 18-30-year-olds. Where do they access news providers? How do platforms impact their content decisions? What brands are they connecting with, and what are their emotional motivations for doing so? How can news organizations align their revenue and cost strategies to reach this audience profitably? Local Streaming Leaders on Winning Strategies - Top streaming executives at major station groups unpack successful experiments in content/programming, audience development and monetization in a detail-packed overview of the AVOD and FAST landscapes. AI Roadmaps for the TV Station Group - Industry AI pioneers share cutting edge implementations and outcomes across content creation and distribution, operations and monetization. How are groups building or adapting AI systems to fundamentally transform their workflows and business trajectories? Tech Futurists on Agility and Innovation - Chief technologists frame up plans for syncing tech investments with business objectives amid increasing pressure for efficiency and centralization. What are the greatest challenges they face in a period of flat or shrinking revenue growth? Media Buyers And Sellers on 2027's State of Play - Leaders frankly assess a market where silos continue to stymie innovation for regional and national advertisers. How are the buying and selling communities making local advertising more attractive and efficient?
Sinclair names Carol Kellum Vice President and General Manager of KPTM in Omaha and KHGI/KFXL in Lincoln-Hastings-Kearney. 08.17.2026 BALTIMORE - August 17, 2026 - Sinclair today announced that Carol Kellum has been named Vice President and General Manager of KPTM (FOX) in Omaha and KHGI (ABC) and KFXL (FOX) serving the Lincoln-Hastings-Kearney market. Kellum returns to Sinclair following the retirement of Vice President and General Manager John Hannon, who will retire at the end of August. For more than 19 years, Kellum served as General Manager of KTVO, serving the Kirksville, Missouri-Ottumwa, Iowa market. During her tenure, she also held responsibility for KHQA in Quincy, Illinois-Hannibal, Missouri from 2008 to 2011 and again beginning in September 2025. Kellum remained with KTVO and KHQA following Sinclair's sale of the stations in 2025 and now returns to Sinclair to lead the company's Nebraska operations. "Carol is an experienced and accomplished broadcast leader with a strong understanding of local markets, station operations and the importance of serving viewers and advertisers across every platform," said Rob Weisbord, Chief Operating Officer and President of Local Media, Sinclair. "We are thrilled to welcome her back to Sinclair and know her leadership will be a tremendous asset to our teams in Omaha and Lincoln-Kearney. We also thank John for his years of dedicated service and leadership and wish him all the best in retirement." "I'm excited to return to Sinclair. They are forward thinkers and understand the dynamic changes our industry is experiencing and will continue to experience," said Kellum. "I look forward to working with the talented teams at KPTM, KHGI and KFXL and building on their strong commitment to the communities they serve." About Sinclair Sinclair, Inc. (Nasdaq: SBGI) is a diversified media company and a leading provider of local news and sports. The Company owns, operates and/or provides services to 178 television stations in 79 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; and multicast networks CHARGE, Comet, ROAR, and The Nest. Sinclair's content portfolio includes AMP Media, which produces a growing slate of original programming across multiple platforms. For more information, please visit www.sbgi.net. Media Contact: Jessica Bellucci, [email protected]