Base.com

Online marketplace selling broad product range

Implementation Consultant

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeBordeaux, FranceNo salary listed

About the Job

Requirements

Knowledge of e-commerce, enterprise resource planning, logistics, or software-as-a-service environments.
Strong experience and capability in system integration.
A strong technical mindset and the ability to design and understand complex architectures; coding knowledge is a plus.
Experience in project management, including scoping, coordination, and follow-up.
Experience managing projects end to end, including scoping, execution, development, and deployment.
Comfort working directly with clients, with communication and teaching abilities.
Willingness and ability to work on-site with clients, including travel to client offices and warehouses for system setup.
A solution-oriented and pragmatic approach, with the ability to quickly identify resolution paths.

Responsibilities

Lead the implementation of new clients on Base.com from kickoff through operational launch.
Configure and set up Base.com according to client needs, including product workflows for management, enrichment, and publishing, and order workflows involving business rules, automations, and synchronizations.
Design and implement custom solutions, focusing on complex system architecture and advanced configurations.
Support setup of external integrations with enterprise resource planning systems, product information management systems, content management systems, marketplaces, carriers, and payment solutions, including data exchange setup, business mappings, integration testing, and functional validation.
Provide ongoing client support as the technical and functional point of contact during projects and after deployment.
Collaborate with Sales and Customer Success teams to support the technical sales cycle.
Work with Product and Tech teams to relay client needs and contribute to Base.com's evolution.
Document, optimize, and standardize implementation processes.

Implementation Consultant (FR)

Base.com · Bordeaux, France (Hybrid) · Full-time · Posted 2026-04-29

Workplace: hybrid

Department: Implementation

Description

Base. is a leading e-commerce platform with over 20 years of experience, originally from Eastern Europe.

It stands out for its strong ability to adapt to client needs, automate internal processes, and act as a central hub and key solution for e-commerce businesses.

This position is open to support the growth of the Base France team.

Responsibilities

Lead the implementation of new clients on Base., from kick-off to operational launch.
Configure and set up Base. according to client needs, including:
product workflows (management, enrichment, publishing),
order workflows (business rules, automations, synchronizations).
Design and implement custom solutions with a strong focus on complex system architecture and advanced configurations.
Demonstrate a strong technical mindset and ability to understand and structure complex systems (basic coding knowledge is a plus).
Support the setup of external integrations (ERP, PIM, CMS, marketplaces, carriers, payment solutions…), including:
data exchange setup,
business mappings,
integration testing and functional validation.
Provide ongoing client support, acting as the technical and functional point of contact during the project and after deployment.
Collaborate with Sales and Customer Success teams to support the technical sales cycle.
Work with Product and Tech teams to relay client needs and contribute to the evolution of Base.
Document, optimize, and standardize implementation processes.

Technical Skills

Knowledge of E-commerce / ERP / logistics / SaaS environments.
Strong experience and capability in system integration.
Strong technical mindset with the ability to design and understand complex architectures (coding knowledge is a plus).

Project Skills

Experience in project management (scoping, coordination, follow-up).
End-to-end project management: scoping, execution, development, deployment.

Interpersonal Skills

Comfortable in a client-facing role, with strong communication and teaching abilities.
Willingness and ability to work directly with clients on-site (including travel to client offices and warehouses for system setup).
Solution-oriented mindset, pragmatic, able to quickly identify resolution paths.

Benefits

The opportunity to actively shape the global e-commerce market and implement solutions that make a difference
Inspiring collaboration with passionate professionals from diverse cultures and all corners of the world
The chance for professional and personal growth within a rapidly growing company—grow with us

Apply

Apply at Base.com

About the Company

Base.com

Online marketplace selling broad product range

Base.com is an online retailer that sells a wide range of consumer goods, from Health & Beauty and Electronics to Entertainment, Clothing, and Gifts. Its products come from inventory held by Online Commerce Ltd. (OCL) and are accessed via its websites, including base.com and dvd.co.uk. Users place orders through the sites, and Base.com handles purchase, payment, and shipping of items to customers. The company differentiates itself by operating multiple online storefronts with a broad catalog and a long-standing presence in internet commerce since 2001. Its goal is to provide convenient, broad-access online shopping across many product categories and to maintain a strong online retail footprint.

Company size: 11-50
Company stage: Not listed
Total funding: Not listed
Headquarters: Cheltenham, United Kingdom
Founded: 2001

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