Customer Support Specialist

Overview

Looking for #aNewHomeForYourCareer? Then you’ve come to the right place!

Teleperformance Romania is looking for client-oriented candidates who are native or near-native Spanish speakers to join our Customer Support team.

No previous experience required, but we do appreciate it if you’re tech savvy & a giftedcommunicator.Apply now!

What we have to offer:

• Full-time contract

• Work From Home

• Super-fast recruitment process

• Training – paid & online 100%

• Competitive salary

• Flexible schedule – 
• Excellent experience in working in Teleperformance, a company with a multicultural and friendly environment

A great, motivated and talented team with sense of humor! 😊

Qualifications

You need: 

•Fluency in Spanish- communication level•Excellent written and verbal communication (Communications Skills)•Customer oriented and compassionate•Patient, empathetic and eager to help•Analytical Skills and Problem solving•Sound judgement and decision making skills•Team player and respectful of authority•Attention to detail

•Computer proficiency Windows, MS Office

•Strong social support system, autonomy and ability to work from home

Teleperformance,is the global leader in outsourced omnichannel customer experience management, and serves as a strategic partner to the world’s largest companies in a wide variety of industries. Its customer care, technical support, customer acquisition, consulting & analytics, digital integrated business service solutions and other high-value specialized services ensure consistently positive customer interactions that are reliable, flexible, and intelligent.

We have 380,000 interaction experts across nearly 80 countries, speaking 265 languages and dialects to better serve you.

Teleperformance Romania is a subsidiary of Teleperformance Group, the world leader in outsourced omnichannel customer experience management, starting its activity in 2004. We operate now with more than 1,300 employees providing quality services to first-line players both on the local market and on the international market (banks, insurance companies, telecomm operators, gaming, tourism and others).

What are you waiting for? Apply NOW!#letsconnect #trueconnection #realpossibilities

Responsibilities

You have to:

• Manage customer interaction via inbound calls
• Provide an optimum level of service with the aim of achievieng the best resolution for the customer.
• Advise customers on the best approach based on their needs and requests.

We have to: 

Benefits package:

• Meal tickets (21 RON / working day, around 441 RON per month)

• Discounts cards through different partners

• Medical Plan to a private health center (Regina Maria)

• Professional development and promotion opportunities

• Internal events 

• International talent competition 

• Santa’s Gift for your children
• Bookster – free subscription – delivery at home for those working from home. 

Apply NOW and in just a few days you could have a new (work from home) super job!