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Natural Grocers

Provides natural, organic groceries plus education.

Vitamin/Body Care Assistant

Retail Store ManagementUpdated on Nov 12
Full-timePortland, OR, USA$21 /hrIn-person

About the Job

Requirements

  • One year of grocery or retail experience is preferred; natural foods experience is a plus.
  • One year of experience supervising others is preferred.
  • One year of experience in vitamins or supplements is preferred.
  • Ability to pass required food safety training courses or certifications and maintain compliance with current registrations, where applicable.
  • Ability to manage changing priorities and stay focused on the task at hand.
  • Excellent customer service skills.
  • Strong organization and attention to detail.
  • Ability to take direction and follow through.
  • Must be cashier trained and able to count currency.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Ability to work five days and 40 hours per week, including evenings, weekends, and holidays, and attend mandatory store meetings.
  • Ability to meet the stated physical requirements, including lifting and carrying up to 100 pounds with a team lift, pushing and pulling, standing and walking throughout the shift, and performing other listed physical activities.
  • Ability to work in the listed environmental conditions, including frequent exposure to sharp tools and equipment, dust, fumes, and congested worksites.

Responsibilities

  • Provide customer service and a positive customer experience as the daily priority.
  • Demonstrate integrity, responsibility, and excellence while adhering to company policies.
  • Create inviting, full, and shoppable departments.
  • Assist department managers with ordering for the vitamin and body care departments and maintaining accurate inventory levels.
  • Assist department managers with margin management, sales, department profitability, minimizing shrink, and effective purchasing.
  • Ensure in-stock products and conditions meet company standards.
  • Offer and follow up on special orders.
  • Merchandise shelves, endcaps, and dynamic displays.
  • Assist with and participate in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
  • Assist in training and monitoring department personnel, including assigning tasks and following up on them.
  • Conduct active and passive product demonstrations.
  • Work with department managers to address department performance issues.
  • Support store opening and closing activities, including Daily Sales Report tasks, cash handling, and cashier closeout responsibilities.
  • Perform register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes and scheduled breaks.
  • Maintain customer and employee safety and security.
  • Answer customer questions according to company standards and policies, including using Health Supportive Statements and statements of nutritional support.
  • Continually increase product knowledge.
  • Use SAP, inventory management software, email, and other information systems programs as needed.
  • Provide limited Manager on Duty coverage without serving as the overall Manager on Duty for the store.
  • Perform assigned duties as needed to support the store and company.

Desired Qualifications

  • A high school diploma, GED, or equivalent is preferred.
  • Natural foods experience is a plus.

About the Company

Natural Grocers

Provides natural, organic groceries plus education.

Natural Grocers offers more than 30,000 natural and organic groceries, supplements, body care, and household products at affordable prices. It also provides free science-based nutrition education, counseling, and cooking demonstrations led by knowledgeable staff. The company uses its in-store programs and literature to help customers access accurate nutrition information and healthier options. Its differentiators include a strong commitment to low prices, high standards for product quality, and ongoing education for the community, all aimed at helping people achieve wellness through nutrition. The goal is to empower the community to maintain a nutritious, affordable diet by combining product access with education.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Lakewood, CO
Founded
1955

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