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Texas Roadhouse

Restaurant chain serving hand-cut steaks

Service Manager

Food & Beverage Operations ManagementConfirmed live in the last 24 hours
Full-timeNational City, CA, USAIn-person

About the Job

Requirements

  • Passion for providing a strong guest experience.
  • Ability to understand, manage, and practice safe food handling procedures.
  • Knowledge of applicable liquor laws and Responsible Alcohol Service guidelines.

Responsibilities

  • Oversee all daily Front of House operations and manage Front of House employees to ensure guests receive the expected food and service.
  • Drive sales, steps of service, and guest satisfaction.
  • Enforce employment policies in conjunction with management and oversee restaurant cleanliness and guest safety.
  • Provide or direct all Front of House training.
  • Manage Front of House employee performance, including evaluations, coaching, and discipline.
  • Manage liquor orders and control liquor costs.
  • Develop key employees, assistant managers, and hourly employees through daily performance feedback during one-on-ones.
  • Review applications, interview, and hire or recommend hiring Front of House employees.
  • Direct employee work by setting hours and weekly schedules and assigning tasks before, during, and after restaurant open hours.
  • Create a safe and engaging environment by implementing contests, theme nights, and staff incentives.
  • Follow safe food handling procedures.

About the Company

Texas Roadhouse

Restaurant chain serving hand-cut steaks

Texas Roadhouse serves affordable, hand-cut steaks with made-from-scratch sides in a lively, family-friendly setting. Guests order dine-in meals featuring staples like the 6-ounce sirloin, enjoying a hospitable, people-first atmosphere. The chain has expanded from a regional concept to a national and international presence, aided by an IPO in 2004, by delivering consistent value and quality. Its goal is to keep growing while maintaining reasonable prices and high-quality, scratch-made food, offering a dependable dining experience for families and communities.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Louisville, KY
Founded
1993

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