GSSTech Group

Cloud payments, core banking, and DMS

API Integration & Technical Support Engineer

Implementation & Technical Account ManagementPosted on Nov 13

Full-timeRemote in IndiaNo salary listedRemote

About the Job

Requirements

Three to five years of experience.
Good knowledge of REST APIs, JSON, XML, HTTP, and HTTPS.
Experience with API integration and system-to-system communication.
Knowledge of API authentication methods and security practices.
Hands-on experience with Postman or similar API testing tools.
Basic knowledge of SQL and database concepts.
Understanding of data mapping, validation, and error handling.
Knowledge of troubleshooting, logging, and monitoring.
Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
Strong analytical and problem-solving skills.
Good communication and coordination skills.
Ability to work independently and within a team.
Strong documentation and troubleshooting capabilities.

Responsibilities

Design, develop, and implement REST API integrations between different systems.
Configure and manage API connectivity, authentication, and authorization.
Perform data mapping, transformation, and validation.
Conduct API testing using tools such as Postman or similar platforms.
Troubleshoot integration issues, API failures, and data mismatches.
Monitor API performance, logs, and integration activities.
Coordinate with internal teams, clients, and external service providers.
Support system deployment, testing, and production go-live activities.
Prepare technical documentation and implementation reports.
Provide ongoing technical and production support.

Desired Qualifications

Experience with API Gateways or middleware platforms.
Experience in enterprise application integration.
Knowledge of cloud-based or on-premises integrations.
Experience supporting production environments.

API Integration & Technical Support Engineer

GSSTech Group · India (Remote) · — · Posted 2026-11-13

Workplace: remote

Department: GSS-IND-IN7

Description

Experience: 3–5 Years
Employment Type: Full-Time

Job Summary

We are looking for a skilled API Integration & Technical Support Engineer responsible for implementing, maintaining, and supporting system integrations. The candidate should have experience in API development, data integration, troubleshooting, and production support.

Key Responsibilities

Design, develop, and implement REST API integrations between different systems.
Configure and manage API connectivity, authentication, and authorization.
Perform data mapping, transformation, and validation.
Conduct API testing using tools such as Postman or similar platforms.
Troubleshoot integration issues, API failures, and data mismatches.
Monitor API performance, logs, and integration activities.
Coordinate with internal teams, clients, and external service providers.
Support system deployment, testing, and production go-live activities.
Prepare technical documentation and implementation reports.
Provide ongoing technical and production support.

Required Technical Skills

Good knowledge of REST APIs, JSON, XML, HTTP, and HTTPS.
Experience with API integration and system-to-system communication.
Knowledge of API authentication methods and security practices.
Hands-on experience with Postman or similar API testing tools.
Basic knowledge of SQL and database concepts.
Understanding of data mapping, validation, and error handling.
Knowledge of troubleshooting, logging, and monitoring.

Preferred Skills

Experience with API Gateways or middleware platforms.
Experience in enterprise application integration.
Knowledge of cloud-based or on-premises integrations.
Experience supporting production environments.

Educational Qualification

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.

Key Competencies

Strong analytical and problem-solving skills.
Good communication and coordination skills.
Ability to work independently and within a team.
Strong documentation and troubleshooting capabilities

Apply

Apply at GSSTech Group

About the Company

GSSTech Group

Cloud payments, core banking, and DMS

GSSTech Group provides cloud-based payment processing and financial messaging systems for banks and financial institutions. Its products include core banking solutions to automate back-office operations and a unified Document Management System that integrates with complex enterprise applications, all delivered on a modular cloud platform for payments, messaging, core banking, and DMS. The company differentiates itself with 24+ years of global experience and multi-country deployments (including UAE and India), focusing on domain-specific, enterprise-grade financial software plus implementation and maintenance services. Its goal is to help banks modernize operations, improve efficiency, and increase profitability by delivering integrated software platforms and services.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Dubai, United Arab Emirates
Founded: 1997

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