Full-Time

Trade Compliance Director

Confirmed live in the last 24 hours

TSC

TSC

201-500 employees

Digital customer experience agency enhancing brand relationships

Consulting
Enterprise Software

Expert

No H1B Sponsorship

Washington, DC, USA + 1 more

More locations: Arlington, VA, USA

Hybrid role requiring 1-2 days per week onsite at the Arlington, VA office.

US Citizenship, US Top Secret Clearance Required

Category
Risk Management
Finance & Banking

You match the following TSC's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 10+ years of experience in international trade compliance (imports/exports)
  • U.S. citizenship with the ability to obtain and maintain a security clearance
  • Expertise in HTS/Schedule B classification, FTR, and AESDirect filings
  • Exceptional communication skills and a track record of policy/procedure development
Responsibilities
  • Lead and manage a small trade compliance team, providing oversight for all trade compliance actions
  • Ensure compliance with U.S. export and import control laws and regulations, including drafting and managing ITAR and BIS licenses (e.g., DSP-5, DSP-73)
  • Act as an Empowered Official and provide training and guidance on trade compliance regulations
  • Develop, implement, and review international trade compliance controls, policies, and procedures
  • Collaborate with functional teams to meet export/import needs, including authorizations, classifications, and compliance strategies
  • Support international programs by reviewing contracts, advising on trade compliance risks, and managing licensing requirements
  • Conduct audits, deliver training, and ensure proper recordkeeping for trade compliance activities
  • Oversee Harmonized Tariff Schedule (HTS) classification, export classifications (ITAR/EAR), and country-of-origin requirements
  • Advise senior leadership on trade compliance risks and strategies
Desired Qualifications
  • Proficient with OCR/EASE
  • Previous experience serving as Empowered Official (EO)

TSC focuses on enhancing the relationship between customers and brands through digital customer experience (CX) solutions. The company identifies areas for improvement by using customer journey mapping and usability testing, which helps them understand how customers interact with brands. After identifying these opportunities, TSC assists clients in digitizing their services and develops solutions that lead to improved customer satisfaction. Unlike many competitors, TSC emphasizes a thorough understanding of customer experiences and actively tests the solutions they create. The goal of TSC is to ensure that brands provide positive experiences that lead to happier customers, ultimately driving better business outcomes.

Company Size

201-500

Company Stage

N/A

Total Funding

N/A

Headquarters

Paris, France

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Rising demand for personalized CX aligns with TSC's expertise in journey mapping.
  • AI-driven chatbots offer TSC opportunities to enhance customer service solutions.
  • Omnichannel strategies growth allows TSC to provide integrated CX solutions.

What critics are saying

  • Emerging CX agencies offering lower-cost solutions threaten TSC's market share.
  • Rapid AI tool evolution may outpace TSC's technological capabilities.
  • Stricter data privacy regulations could increase TSC's compliance costs.

What makes TSC unique

  • TSC specializes in customer journey mapping and usability testing for personalized experiences.
  • TSC is part of Sitel Group, enhancing its global reach and resources.
  • TSC operates in key global markets: Miami, Paris, Sao Paolo, and London.

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Benefits

Health Insurance

401(k) Company Match

Flexible Work Hours

Remote Work Options

Paid Vacation

Tuition Reimbursement