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Full-Time

Operations Support Manager

Posted on 7/10/2024

Xylem

Xylem

5,001-10,000 employees

Water technology solutions for sustainability

Hardware
Industrial & Manufacturing
Energy

Compensation Overview

$91.5k - $164.5kAnnually

+ Paid Volunteer Program + Diversity, Equity, and Inclusion Initiatives

Senior, Expert

Roseville, MN, USA

Category
Supply Chain Management
Operations & Logistics
Required Skills
Communications
SAP Products
PowerPoint/Keynote/Slides
Requirements
  • Intra-departmental communication
  • Ability to develop and cultivate strategic relationships
  • Able to execute tasks with high levels of autonomy
  • Strong collaboration with other disciplines
  • Expert-level understanding of concepts in execution and broader organizational impact
  • Strong organization skills
  • Strong understanding of general business concepts
  • Excellent communication skills
  • Fluent User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
  • Advanced SAP fluency in relevant area of expertise
  • Strong understanding of business reporting and delivering insights from reports
  • Fluent understanding of typical IT business tools
  • Adapt at learning new programs quickly
  • Fluency in a Field Service and CRM application
Responsibilities
  • Developing strategic direction for the team
  • Leading the shared services process team
  • Collaborating with business partners
  • Ensuring processes are well documented and staff is adequately trained
  • Measuring and reporting on performance metrics
  • Improving performance in relation to metrics and process improvement
  • Educating business partners and customers on impacts between processes and activities
  • Collaborating across business processes and segments
  • Having budget responsibilities
  • Performing and auditing necessary SOA
  • Assuming full People Leadership Responsibilities
  • Time & Attendance Management
  • Recruiting
  • Team Development & Effectiveness
  • Employee Engagement and Creating a Positive Employee Experience

Xylem develops solutions to address global water challenges using smart technology. The company provides hardware like water pumps and treatment systems, as well as software for hydrographic applications, serving clients such as municipalities and industrial businesses. Xylem stands out by combining both hardware and software offerings while focusing on sustainability and long-term contracts. Its goal is to ensure water security and meet the demand for eco-friendly solutions in the water sector.

Company Stage

Seed

Total Funding

$10.2M

Headquarters

Washington, District of Columbia

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Significant investments from firms like Jennison Associates LLC and SageView Advisory Group LLC indicate strong market confidence in Xylem's growth potential.
  • Innovative projects like Reuse Brew demonstrate Xylem's leadership in sustainable water management, potentially attracting more eco-conscious clients and partners.
  • Recognition through awards for sustainability excellence enhances Xylem's reputation as a leader in the water technology sector, which can boost employee morale and attract top talent.

What critics are saying

  • The complexity of managing both hardware and software solutions could lead to operational inefficiencies and increased costs.
  • Dependence on long-term contracts with municipalities and industrial clients may expose Xylem to financial risks if these clients face budget cuts or economic downturns.

What makes Xylem unique

  • Xylem's dual focus on both hardware and software solutions, including advanced water pumps and hydrographic software, sets it apart from competitors who may specialize in only one area.
  • The company's commitment to sustainability and innovative projects like Reuse Brew highlight its proactive approach to addressing global water challenges, unlike competitors who may not prioritize eco-friendly solutions.
  • Xylem's long-term contracts with municipalities and industrial clients provide a steady revenue stream, offering financial stability that many competitors lack.

Benefits

Professional Development – To advance the capabilities of our people, we offer a wide variety of experiences to support our employees’ professional growth and continuous learning.

Total Rewards – We offer comprehensive programs for compensation, benefits, recognition, learning and development, work-life integration and corporate citizenship.

Watermark – Watermark is our corporate social responsibility program working to provide education and access to safe water to ensure healthy lives, gender equality, and resilient communities. Employees have the opportunity to learn and volunteer on various water-related projects.

Employee Networks – Our Employee Networks provide a professional, supportive network for employees from diverse backgrounds, including Women’s, LGBT+ and Allies, Veteran’s, People of Color and Allies, Hispanic Origin & Latin Affinity, Emerging Leaders, and Working Parents Networks.

INACTIVE