Internal Sales Representative - Automotive

Our Automotive Inside Sales team is the primary point of contact for major global automotive customers. We own the internal processes end-to-end – from order management and logistics to forecast handling and continuous process optimization – while working closely with Account Managers, FAEs, and cross-functional teams including Quoting, Asset, Legal, Logistics, Finance, and more.

Your Responsibilities:

• Serve as the primary point of contact for key global Automotive customers, owning full process — order management, logistics coordination, and forecast execution

• Drive continuous improvements across lead times, data quality, escalation handling, and issue resolution; ensure full traceability through accurate documentation and reporting

• Collaborate with cross-functional teams (Quoting, Asset, Legal, Logistics, Finance, Credit) and manage supplier interactions to secure supply and ensure compliant, on-time execution

• Work effectively across Arrow regions, time zones, and cultures; travel to customer sites as needed to resolve issues and strengthen relationships​

Your Profile:

• Proven experience in Inside Sales, Customer Service, or Sales Operations, ideally in the Automotive or electronics distribution industry

• Strong understanding of end-to-end processes and supply chain dynamics

• High level of customer orientation, ownership, and accountability

• Excellent communication and stakeholder management skills in a global environment

• Ability to work under pressure and manage complex, fast-paced business scenarios

• Analytical mindset with a focus on data accuracy and performance transparency

• Completed commercial or technical training/degree

• Good MS Office skills

• Fluent in English and German

What We Offer:

• Flexible working hours

• Hybrid working / home office

• Capital-forming benefits

• Company pension plan contribution

Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.

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