Field Service Technician
About the job
- An Associate of Science degree or vocational training in electrical, mechanical, or instrumentation, with relevant work experience.
- One to three years of progressive related commercial or military work experience.
- Proficiency with HART, Profibus, Modbus, or other digital bus communications.
- Ability to troubleshoot complex issues across different types of electronic components.
- Ability to communicate technical information clearly to non-technical users and customers.
- Ability to work overtime when required.
- A valid driver's license with a clean driving record and a valid passport.
- Ability to travel worldwide for extended periods, approximately 30–40% of the time.
- Ability to pass customer-site credential or background checks, such as those required for a TWIC card.
- Ability to meet the physical demands of field service trips, including standing, walking, bending, lifting up to 50 pounds, gripping, wrenching, twisting, climbing ladders, working in confined spaces, using man-lifts, and climbing with aloft harnesses.
- Ability to work primarily first shift, with possible changes to second or third shift.
- Troubleshoot, maintain, test, and calibrate industrial flow, level, and temperature measurement instrumentation at customer sites.
- Install, start up, and commission instrumentation at customer locations.
- Answer technical support calls and respond to emails regarding post-sale product support.
- Travel to customer sites to provide troubleshooting support.
- Troubleshoot and maintain instruments that interface with customer control systems, including DCS, PLCs, MMI, and SCADA, and industrial field control devices such as pressure transmitters, thermocouples, and analyzers.
- Perform calibration and enter operating parameters and specifications according to customer plant specifications and direction from management or engineers.
- Document customer-site visits in field service reports and submit expense reports.
- Train FCI personnel, customers, and sales channel partners on the installation, operation, integration, configuration, service, and use of FCI products.
- Three or more years of work experience with fluid dynamics, measuring instrumentation, and/or process controls.
About the company
DwyerOmega supplies engineered instruments for process measurement and control worldwide. It offers sensing, monitoring, and control products such as thermal imagers, thermocouples, RTD accessories, thermowells, thermometers, and differential pressure devices. It works by developing and distributing devices that measure temperature, pressure, and flow, turning physical properties into signals for control systems to improve performance. It differentiates itself with a broad, coordinated product portfolio and customized solutions for essential industrial applications, aiming to provide reliable instrumentation that helps customers monitor and control processes accurately and efficiently.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Michigan City, Indiana
Founded
1931
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Simplify's Take
What believers are saying
- Burns and SOR expand metrology-grade temperature and pressure into biopharma and process industries.
- Macurco and Consistec strengthen gas detection in refrigerant monitoring, energy storage, and Brazil.
- 2026 product launches on Sensor+Test signal active innovation across oxygen, CO2, and hydrocarbon sensing.
What critics are saying
- Arcline integration risk grows after six acquisitions since 2021, straining systems by 2026.
- Lake Shore and SOR add specialized teams; mis-selling destroys technical credibility quickly.
- If acquisition-led growth stalls, competitors like Emerson and Honeywell outspend DwyerOmega globally.
What makes DwyerOmega unique
- Arcline built DwyerOmega through Dwyer, Omega, PST, Lake Shore, Burns, SOR.
- Its portfolio spans pressure, temperature, level, flow, gas, cryogenics, and magnetics.
- TraceParts CAD models shorten engineer design cycles for DwyerOmega components.
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Benefits
- Health Insurance
- 401(k) Retirement Plan
- Paid Vacation