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First Citizens BancShares

Full-service bank offering loans and investments

Commercial Product Manager 3

Product ManagementUpdated on Nov 13
Full-time$96.2k - $128.2k

About the Job

Requirements

  • A bachelor's degree and 2 years of experience, or a high school diploma or GED/equivalent and 6 years of experience.
  • Knowledge of commercial banking products.
  • Presentation and report-writing skills.
  • Data-analysis skills.
  • Project-management skills.

Responsibilities

  • Contribute to product-feature development and assist with program management, documenting requirements, processes, controls, risks, and business objectives with support from a senior product manager.
  • Apply end-to-end thinking and account for upstream and downstream effects on delivery.
  • Develop requirements, prioritize the backlog, manage the roadmap, and communicate across the enterprise.
  • Support development of clear, actionable goals for communicating with the team and driving product delivery.
  • Lead technical and delivery teams in executing user stories and broader initiatives.
  • Collaborate across teams to align product, business, and organizational needs and support smooth product development.
  • Learn functional roles, responsibilities, and implementation processes used to deliver across the First Citizens Bank ecosystem.
  • Engage with clients and internal teams to identify and prioritize product features and improvements.
  • Develop a basic understanding of relevant banking regulations and internal compliance standards.
  • Contribute to product-roadmap development, support program-management routines, and deepen understanding of program- and project-management practices.

Desired Qualifications

  • Apply systems thinking to understand processes and interdependencies.
  • Use data-driven, risk-minded decision-making.
  • Communicate effectively with senior leaders.
  • Follow through to ensure commitments are executed and deliverables are completed on time.
  • Use data lineage, SQL, Python, data modeling, data quality and reconciliation, advanced Excel, and data visualization.

About the Company

First Citizens BancShares

Full-service bank offering loans and investments

First Citizens BancShares operates First Citizens Bank, offering a full range of financial services for individuals and businesses. Its products include checking and savings accounts, credit cards, mortgages and auto loans, personal loans, online and mobile banking, wealth management and investment services, insurance, and small business banking. The core product set is accessed via online and mobile platforms, branch networks, and ATM access, with features like online statements, bill pay, direct deposit, and rewards programs. The bank positions itself through a broad suite of banking and financial services tailored to different customer segments such as personal, business, and wealth customers, emphasizing integrated banking experience and customer support. Overall, the goal is to help customers manage money, borrow for major needs (homes, vehicles, education), invest for future goals, and protect their financial security through a range of financial products and advisory services.

Company size
10,001+
Company stage
IPO
Headquarters
Raleigh, NC
Founded
1898

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