Full-Time

Senior Technical Account Manager

Confirmed live in the last 24 hours

AppOmni

AppOmni

201-500 employees

Cybersecurity solutions for SaaS applications

Cybersecurity
Financial Services
Healthcare

Senior

Remote in UK

Category
Customer Success Management
Sales & Account Management
Requirements
  • 5-7+ years experience in customer success and/or technical account management in a SaaS organization, consulting, technical customer support, or sales engineering.
  • Current experience working directly with large enterprise customers, Fortune 100 companies, and C-level executives.
  • Strong engineering skills to leverage in building integrations and supporting customers in their experience leveraging the AppOmni Developer Platform.
  • Ability to understand various SaaS Applications’ RBAC structure.
  • Strong customer facing and presentation skills with the ability to establish credibility with multiple stakeholders.
Responsibilities
  • Manage and serve as the primary point of contact for all post-sales technical and functional needs for AppOmni’s top enterprise customers.
  • Be consultative and be viewed as a technical SME by exhibiting a complete understanding of customer technical goals and objectives.
  • Ensure that a deployment and adoption plan is in place with each customer in order to facilitate the customer achieving their stated success criteria.
  • Introduce, demonstrate, and implement new products and features as they become available.
  • Track accounts to identify customer risk and work actively to eliminate that risk; partner with the CSM by contributing to the renewal strategy.
Desired Qualifications
  • SaaS security experience, Cloud security experience, Identity and Access Management, vulnerability management, or experience in other cybersecurity disciplines are strongly preferred.
  • Proficiency in Salesforce, Gainsight, and Zendesk is preferred.
  • Self-driven and self-motivated individual who enjoys a fast moving and constantly changing environment. Startup experience is a plus.

AppOmni offers security solutions for Software as a Service (SaaS) applications, focusing on preventing data exposure from misconfigurations in platforms like ServiceNow and Okta. Its security platform detects these misconfigurations, manages excessive user access, and identifies risky third-party applications that could compromise sensitive data. Unlike its competitors, AppOmni specifically targets the unique vulnerabilities of SaaS environments, providing a comprehensive approach to data protection. The company's goal is to help organizations secure their sensitive information in the cloud effectively.

Company Stage

Series C

Total Funding

$119.6M

Headquarters

San Francisco, California

Founded

2020

Growth & Insights
Headcount

6 month growth

1%

1 year growth

3%

2 year growth

3%
Simplify Jobs

Simplify's Take

What believers are saying

  • AppOmni's ZTPM solution addresses critical gaps in Zero Trust architectures for SaaS.
  • The company has seen 116% revenue growth, indicating strong market demand.
  • AppOmni's partnerships with Cisco and CrowdStrike enhance its security offerings.

What critics are saying

  • Emerging SaaS security startups may challenge AppOmni's market position with innovative solutions.
  • Potential vulnerabilities in third-party integrations could expose AppOmni to security risks.
  • Reliance on major tech partnerships poses risks if these relationships are disrupted.

What makes AppOmni unique

  • AppOmni offers deep API scanning for SaaS security, setting it apart from competitors.
  • The company provides continuous validation of data access and sharing rules in SaaS.
  • AppOmni's leadership includes experts from top SaaS and cybersecurity firms, enhancing its credibility.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Remote Work Options

Home Office Stipend

Stock Options

401(k) Retirement Plan

401(k) Company Match

Wellness Program