E

Edenred

Digital payments platform for employee benefits

Merchant Coordinator

Business OperationsConfirmed live in the last 24 hours
Full-timeMexico City, CDMX, MexicoNo salary listedIn-person

About the Job

Requirements

  • At least three years of experience managing networks of repair shops, dealerships, or automotive suppliers.
  • Experience leading work teams.
  • Experience auditing repair shops and working with quality and operational compliance.
  • Experience in automotive maintenance, fleet operations, or services.
  • Experience negotiating and administering commercial contracts.
  • Degree in automotive mechanical engineering, mechanics, industrial engineering, administration, business, or a related field.

Responsibilities

  • Manage and develop the national network of repair shops, dealerships, auto-parts stores, and suppliers.
  • Define strategies to expand network coverage and operational capacity.
  • Oversee affiliate onboarding, offboarding, modifications, and regularization.
  • Manage commercial relationships with strategic suppliers and national chains.
  • Negotiate commercial terms, service levels, and operational agreements.
  • Coordinate audit and evaluation programs for affiliated repair shops.
  • Verify compliance with technical, operational, administrative, and service standards.
  • Oversee document audits, inspection visits, and field evaluations.
  • Manage certification, standardization, and improvement plans arising from audit findings.
  • Oversee handling of network incidents, escalations, and problems.
  • Monitor operational key performance indicators and service-level agreement compliance.
  • Ensure proper execution of invoicing, reconciliation, and payment processes.
  • Track team performance and productivity.
  • Coordinate affiliate training on platforms, processes, and internal policies.
  • Support tenders, implementations, and special projects.
  • Analyze coverage, installed capacity, and service demand.
  • Identify operational risks and propose preventive actions.
  • Participate in retention and growth strategies for Fleet clients.
  • Ensure compliance with policies, internal controls, and compliance requirements.
  • Prepare executive reports for management and directors.
  • Manage metrics, budgets, and continuous improvement plans.
  • Coordinate internal and external audits related to operations.

Desired Qualifications

  • Certification or specialization in maintenance, auditing, quality, or supplier management.

About the Company

Edenred

Digital payments platform for employee benefits

Edenred provides a digital services and payments platform for the working world, connecting 60+ million users, 2+ million merchants, and nearly 1 million corporate clients across 45 countries. Its offerings cover employee benefits (like Ticket Restaurant), mobility services, employee engagement tools, and corporate payment instruments, all delivered through a digital platform and apps that often integrate with mobile wallets and partner services. It differentiates itself by its global scale, broad range of benefits and payments solutions, and a track record of France-specific innovations (virtual Ticket Restaurant, braille restaurant cards, Edenred Télétravail, and Edenred+). Its goal is to simplify daily life for employees, improve well-being, attract talent, and boost company performance by making benefits and payments seamless.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1983

Recently Posted Jobs

Explore more opportunities at Edenred

See more jobs