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3 Day Blinds

Custom window treatments via in-home consultations

Senior Manager, Sales Technology

Enterprise ApplicationsPosted on Nov 11
Full-timeColumbia, MD, USAIn-person

About the Job

Requirements

  • At least 8 years of progressive experience leading enterprise Salesforce environments, including deep expertise in Salesforce administration, configuration, and platform strategy.
  • At least 5 years of people leadership experience managing and developing technical or business systems teams.
  • Strong knowledge of Salesforce Field Service, customer relationship management architecture, integrations, automation, data governance, and reporting.
  • Experience developing technology roadmaps and implementing scalable solutions that improve sales productivity and business performance.
  • Demonstrated success developing technology strategies that support commercial growth and digital transformation.
  • Demonstrated ability to evaluate and adopt emerging technologies, including artificial intelligence, business intelligence, automation, and enterprise software platforms.
  • Experience leading technology change management and driving user adoption across cross-functional organizations.
  • Ability to communicate effectively with executive leadership and technical teams, translating business needs into technology solutions.
  • Bachelor's degree or equivalent combination of education and experience.

Responsibilities

  • Own the strategy, governance, and roadmap for Salesforce and the company's commercial technology platforms.
  • Lead, develop, and grow the Sales Technology team, setting priorities, managing performance, and building team capabilities.
  • Partner with executive leadership across Sales, Marketing, Customer Service, Operations, and IT to define commercial technology strategy and prioritize investments that support business growth.
  • Lead the evolution of Salesforce and customer relationship management capabilities, ensuring scalable, secure, and reliable solutions that support business growth.
  • Drive commercial technology initiatives through enterprise integrations, automation, artificial intelligence capabilities, reporting modernization, and customer-facing digital solutions.
  • Support strategic initiatives including Salesforce evolution, customer relationship management enhancements, configure-price-quote integration, measurement and visualization technologies, artificial intelligence-enabled commercial solutions, consumer journey digitalization, and reporting and analytics modernization.
  • Translate business needs into technology solutions that streamline operations, improve productivity, and enhance the customer experience.
  • Oversee Salesforce enhancements, platform governance, releases, vendor relationships, and the overall technology lifecycle.
  • Own the company's reporting architecture, delivering executive dashboards and actionable insights through Salesforce, Power BI, Tableau, Qlik, and other business intelligence tools.
  • Establish best practices for customer relationship management administration, change management, user adoption, and documentation.
  • Lead cross-functional technology initiatives from planning through execution while balancing strategic priorities with day-to-day business needs.

Desired Qualifications

  • Salesforce certifications are strongly preferred.

About the Company

3 Day Blinds

Custom window treatments via in-home consultations

3 Day Blinds offers custom window treatments including shades, blinds, and drapery, selling directly to consumers through a full end-to-end service that covers consultation, design, manufacturing, and installation. The company emphasizes free in-home or virtual consultations with locally based design consultants who guide customers through selecting and tailoring window coverings to fit their space. Their product works by being custom-made to fit each window and then installed by professionals, ensuring a precise fit and finished look. Unlike many competitors, 3 Day Blinds highlights a fast turnaround (originating from a three-day mini-blind model) and a strong focus on personalized service and reliability, backed by years of experience in the market. The main goal is to deliver high-quality, customized window treatments with a seamless, convenient experience that satisfies both residential and commercial customers, resulting in repeat business and positive reviews.

Company size
501-1,000
Company stage
Acquired
Total funding
Not listed
Headquarters
Irvine, CA
Founded
1978

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