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Equity LifeStyle Properties

Manufactured home and RV resort operator

Reservation Clerk

Customer SupportPosted on Nov 10
Full-timeOcean Isle Beach, NC, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • At least 1 year of experience in a call center environment is required.
  • Dedication to exceptional customer service is required.
  • Excellent written and verbal communication skills are required.

Responsibilities

  • Answer incoming customer service calls promptly, professionally, and within established performance standards and criteria.
  • Maintain current knowledge of company services and policies to respond correctly to customer inquiries.
  • Verify and enter accurate customer information to ensure the integrity of customer paperwork and records.
  • Respond to customer needs, questions, or problems efficiently and thoroughly.
  • Navigate multiple computer systems.
  • Take reservations, offer extended stays, and inform customers of special offers for certain properties.

About the Company

Equity LifeStyle Properties

Manufactured home and RV resort operator

Equity LifeStyle Properties is an owner and operator of manufactured-home communities, RV resorts, and campgrounds. Community and resort teams manage guest service, sales, maintenance, grounds, activities, and local operations. It provides residential sites, vacation stays, amenities, and property services across its portfolio. The scope follows Equity LifeStyle Properties and its North American property operations. Corporate, technology, finance, marketing, and portfolio functions support those locations. Its workforce connects frontline delivery with the specialist, operational, technical, and business teams that support the organization.

Company size
1-10
Company stage
Not listed
Total funding
Not listed
Headquarters
Cape Coral, FL
Founded
Not listed

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