Senior UX Designer

Job Description

Position:  RQ11520 / RQ11521 - UX Designer - Senior - Prior Public Service/OPS experience

Location: 5700 Yonge St. Toronto / 49 Places D'Armes, Kingston

Long Term Contract

5 days onsite

Must Have:

• Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.
• Synthesize research findings into insightful and concise user research documents, such as user journey maps, personas, service blueprints, and affinity maps.
• Lead design ideation and deliver design deliverables to-be service design blueprints, information architecture, wireframes, mockups, and interactive prototypes.
• Experience working in an agile, sprint-based development environment
• Understanding and working knowledge of iterative product development cycles (Discovery, Agile, Beta, Live)
• Experience with Figma user interface design software
• Experience designing interfaces with a design system
• Ability to work with Ontario Design system

Nice to have:

Prior OPS or Public sector exp

Experience and Skill Set Requirements

General Skills (55%):

• Relevant experience creating GUI designs based on user interaction and performance
• Experience as a UX designer, interactive designer, UI designer, or similar role, designing for web and mobile applications
• ability to define and lead UX projects and design workshops and alignment sessions with stakeholder, business users
• Managing end-to-end user research from recruiting to synthesis.
• Proficiency with design and prototyping tools
• Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.
• Thorough understanding of the limitations and appropriate use of web development technologies
• Experience in designing online programs with emphasis in the emotional aspects of human experience
• Experience conceiving and conducting user research, interviews and surveys, and translating them into sitemaps, user flows, user journey maps, wireframes, mockups and prototypes that lead to intuitive user experiences
• Experience designing the overall functionality of the product, and in order to ensure a great user experience, iterate upon it in accordance with user-testing
• Experience designing and delivering wireframes, user stories, user flows, user journeys, mockups and prototypes optimized for a wide range of devices and interfaces
• Experience facilitating the client’s product vision by researching, conceiving, sketching, prototyping and user-testing experiences for digital products and optimized for a wide range of devices and interfaces
• Experience identifying design problems and devising elegant solutions
• Experience making strategic design and user-experience decisions related to core, and new, functions and features
• Experience gathering user feedback to configure existing interfaces
• A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
• Experience with Figma, Canvas and similar tools

Communications Skills (30%)

• Demonstrated ability to prepare clear, concise, and comprehensive documentation, including reports, reviews, and assessments.
• Skilled in conveying design concepts and development processes in a clear, understandable manner to diverse stakeholders.
• Demonstrated effectiveness in working closely with cross-functional teams, including developers, QA specialists, and business stakeholders, to achieve common project goals.
• Demonstrated experience within a collaborative team working at different levels.

Desirable Skills: (10%)

• Knowledge of accessability testing
• Ability to work with Ontario Design system
• Knowledge of digital service standard.
• Experience with complex design challenges, especially in dealing with legacy systems and nuanced stakeholder/approval relationships
• Facilitating user experience design research through a number of methods, such as user interviews, diary studies, usability testing, tracking usability metrics, A/B testing, card sorting, etc.
• Proficient in designing with accessibility in mind, and meeting WCAG 2.1 AA requirements

Prior Public Service/OPS experience: (5%)

Thanks

Richard Tucker | Account Manager

Arthur Grand Technologies Inc

8(A) Certified Business | CMMI (L3) | ISO 9001:2015 Certified | ISO/IEC 27001:2022 Certified

NMSDC Minority Business Enterprise (MBE)

Arthur Grand is an Equal Opportunity Employer (Including disability/Vets)

Qualifications

Additional Information

All your information will be kept confidential according to EEO guidelines.