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Services for the Underserved

Services for the Underserved

Offers services to underserved New Yorkers

Assistant Program Director

Full-TimeDeadline 8/13/27
$26/hr
Mid
Associate's
Bronx, NY, USA
In Person

About the job

Requirements
  • An Associate’s Degree in a related field and/or five years’ experience in developmental disabilities or related supervisory/management experience in a residential setting.
  • Effective written and oral communication skills.
  • Basic computer skills, including Microsoft Office suite and Windows.
Responsibilities
  • Promote the independence and self-determination of individuals through person-centered practices focused on their strengths, preferences, and needs.
  • Manage the holistic healthcare, nutrition, and wellness of individuals, including tracking appointments and communicating with the CMS, nurse, relevant doctors, and managers.
  • Coordinate recreation and community activities that promote individuals’ participation and independence.
  • Implement, evaluate, and provide feedback on individual-specific care plans and protocols written by the team.
  • Encourage individuals’ independence and promote relationship building within the community and with natural supports.
  • Manage and direct the overall flow of the shift, including assigning staff to appropriate individual ratios.
  • Supervise DSPs and Shift Supervisors while providing continual coaching and mentoring to promote learning and development.
  • Role-model behaviors that support individuals’ independence and aspirations.
  • Inform DSPs of organizational policies, procedures, and regulatory requirements, including incident-management reporting.
  • Collaborate with trans-disciplinary team members, including registered nurses, QIDPs, and the Program Director, to determine solutions supporting individuals’ needs.
  • Ensure health and safety requirements are observed and maintain a stimulating, comfortable physical environment.
  • Coordinate transportation activities for the residence to facilitate participation in recreational activities and medical appointments.
  • Manage individuals’ personal property and access to personal items.
  • Participate in admission and discharge reviews with the clinical team and make recommendations to the Program Director.
  • Conduct monthly fire evacuation drills involving all staff at the residence.
  • Manage the distribution and reconciliation of petty cash funds to optimize resource utilization and operational efficiency.
  • Ensure compliance with regulatory agencies within mandatory time frames.
  • Support the organization’s mission, vision, and values.
  • Perform additional responsibilities assigned by the Program Director or designee.
Desired Qualifications
  • AMAP, SCIP-R, CPR, and First Aid certifications; these are needed but not required, and on-the-job training is provided.
  • Behavior Technician training.

About the company

Services for the Underserved

Services for the Underserved

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S:US helps New Yorkers who face homelessness, disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma access a wide range of supports across New York City and Long Island. It coordinates services such as case management, housing and stabilization, behavioral health treatment, recovery supports, rehabilitation, advocacy, and community-based programs tailored to each person’s needs. By linking housing, health, justice, and community resources, S:US delivers integrated, place-based services that address multiple barriers at once rather than focusing on a single issue. The goal is to help people lead purposeful lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

New York City, New York

Founded

1978

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Simplify's Take

What believers are saying

  • The April 2026 crisis center adds recurring operating funding through 2031.
  • Urban Farms and bed-stuy food programs deepen neighborhood visibility and referrals.
  • TD's 2026 grant expands Homebase staffing during acute eviction pressure.

What critics are saying

  • S:US depends heavily on New York public funding and contract renewals.
  • Aerosolized political attacks on supportive housing threaten S:US's core Brooklyn model.
  • If state reimbursement tightens, its housing-and-behavioral-health network faces existential contraction.

What makes Services for the Underserved unique

  • S:US opened Brooklyn's sixth state-funded Crisis Stabilization Center in April 2026.
  • S:US won a $250,000 TD Charitable Foundation grant for eviction prevention.
  • S:US secured a $894,050 Truxton SRO contract through 2032.

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Benefits

Wellness Program

Professional Development Budget

Company News

Hep Free NYC
Oct 19th, 2023
NYC Hep C Task Force Meeting Highlights | 09-27-2023

In partnership with Services for the Underserved, NYC Health Dept launched the city's first Public Health Vending Machine located at 1676 Broadway, Brooklyn (corner of Decatur and Broadway).