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General Dynamics Information Technology

Builds and runs technology for government agencies

Configuration Management and Release Engineering Specialist

IT OperationsConfirmed live in the last 24 hours
Full-timeFort Belvoir, VA, USA

About the Job

Requirements

  • At least 5 years of IT service management change and configuration management experience.
  • Hands-on experience with ServiceNow Change, CMDB, and Configuration modules.
  • Familiarity with ITIL frameworks, especially Change and Configuration processes.
  • Experience supporting Engineering Review Boards, Configuration Control Boards, or similar governance bodies.
  • Strong technical understanding of enterprise networks, systems, applications, and architectures.
  • Excellent communication, coordination, facilitation, and documentation skills.
  • Experience maintaining configuration management data and artifact repositories.
  • Experience coordinating daily interactions face-to-face, through Teams, and in weekly scheduled meetings with Technical and Development teams.
  • Active/current Department of War Secret clearance is required.

Responsibilities

  • Coordinate and facilitate Engineering Review Board meetings, including agendas, technical documentation, and meeting minutes.
  • Review engineering change proposals for technical accuracy, completeness, architecture compliance, cybersecurity, interoperability, and configuration-control requirements.
  • Coordinate with technical stakeholders to assess change impacts, track action items, and ensure required documentation is updated following Engineering Review Board decisions.
  • Manage and facilitate Configuration Control Board meetings to evaluate and approve changes to baselined systems.
  • Review, validate, and prioritize Request for Change submissions in ServiceNow.
  • Ensure changes are categorized, risk-assessed, and documented before Configuration Control Board review.
  • Maintain configuration baselines and ensure all approved changes are reflected in program documentation.
  • Coordinate with functional teams to ensure changes are implemented as approved.
  • Track Configuration Control Board decisions, approvals, rejections, and change status in ServiceNow.
  • Maintain and improve Configuration Management Database accuracy, including configuration-item discovery, relationships, and resolution of discrepancies or configuration drift.
  • Develop and maintain configuration-management plans, policies, standard operating procedures, and work instructions.
  • Generate Engineering Review Board, Configuration Control Board, and IT service management metrics and status reports using ServiceNow dashboards and reporting tools.
  • Establish, maintain, and improve configuration-management plans, procedures, standards, baselines, repositories, change records, and technical artifacts.
  • Manage authorized configuration changes, build artifacts, source-code baselines, version-control practices, and deployment records.
  • Coordinate change-control activities, including Engineering Review Boards, Change Control Boards, release-readiness reviews, and approval workflows.
  • Provide technical guidance to technical teams on configuration-management methods, documentation requirements, version control, and artifact traceability.
  • Develop, maintain, and support application components, modules, reports, and interfaces, and support technical documentation for enterprise applications.
  • Troubleshoot and resolve integration, deployment, and configuration issues in coordination with technical teams.
  • Ensure artifacts, configuration files, and related deliverables are complete, validated, version-controlled, and approved before production release.
  • Support software assurance, cybersecurity, vulnerability remediation, configuration compliance, audit preparation, and documentation requirements.
  • Collaborate with Development, Quality Assurance, Database, Network, Infrastructure, Cybersecurity, and Program Management personnel to resolve dependencies and support integrated execution.
  • Develop and maintain standard operating procedures, work instructions, implementation plans, rollback plans, release notes, deployment checklists, and after-action documentation.

About the Company

General Dynamics Information Technology

Builds and runs technology for government agencies

GDIT builds and runs technology systems for U.S. government agencies, including defense, intelligence and civilian organizations. Its work spans cloud infrastructure, cybersecurity and software development, with tools tailored to sensitive missions and large agency operations. The company combines its own reusable technology solutions with commercial products, then earns revenue through contracts to design, integrate, modernize and operate customer systems, including support for both classified and unclassified networks. It also supplies technical expertise and daily operational support, and is a business unit of General Dynamics headquartered in Falls Church, Virginia.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Falls Church, VA
Founded
1999

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