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Capital Group

Asset management with long-term portfolios

Meetings and Events Specialist

Project ManagementUpdated on Nov 9
Full-timeTokyo, Japan

About the Job

Requirements

  • Demonstrate intermediate knowledge of meeting and event planning and work under limited direction to resolve complex issues and rare, high-impact situations.
  • Have intermediate project management skills.
  • Use sound judgment to resolve matters of moderate complexity.
  • Build and maintain effective professional relationships with external and internal customers, business units, vendors, and colleagues.
  • Be familiar with industry sectors and clusters, disaggregation policy, and handling confidential material.
  • Identify inefficiencies and issues, recommend solutions, and implement improvements.
  • Be proficient in CorpAxe, CVENT, WebEx, Google Suite, Zoom, Microsoft Office, and other virtual event platforms.
  • Have an intermediate or advanced technology background, including event websites and mobile event applications.
  • Work in other countries while adapting to cultural sensitivities and norms.
  • Handle sensitive information and maintain data confidentiality.
  • Have native-level Japanese and conversational English proficiency.
  • Build rapport with clients, vendors, and staff, listen well, and clearly convey expectations.
  • Work calmly under pressure and manage ambiguity.
  • Be available for travel up to 30%, including travel to other regions, and for a flexible schedule that may include irregular hours, evenings, early mornings, and weekends.

Responsibilities

  • Plan, schedule, and manage research trips, company-hosted conferences, industry expert events, and partnered broker conferences.
  • Use understanding of companies and industry sectors or clusters to strategically prioritize and schedule programs.
  • Conduct strategic pre-trip planning to identify optimal target cities and companies based on company holdings, sector coverage, and business objectives.
  • Drive the planning process by identifying program purpose and goals with senior business leaders, analyzing alternatives, recommending approaches to meet business objectives, and measuring meeting outcomes.
  • Execute global meetings and events from concept through completion, including schedules, formats, venue management, audiovisual technology, attendee management, food and beverage, transportation, accommodations, staffing, and budgets.
  • Select, recommend, and negotiate vendor and venue contracts while considering costs, risks, and service outcomes.
  • Manage and execute multichannel projects involving audiovisual production, live experiential events, video production, social and digital customer journeys, and supporting vendors.
  • Prioritize and manage multiple meetings, timelines, stakeholders, partners, and vendors to meet business needs.
  • Manage attendee communications, including pre-event marketing, invitations, registration, and responses to event inquiries.
  • Conduct post-event analysis by issuing surveys, analyzing trends, evaluating meeting effectiveness and return on investment, and establishing lessons learned to improve future meetings.
  • Participate in special projects that benefit department operations.
  • Oversee onsite attendee monitoring, including meeting attendance, attendee health and safety, live travel status, and ground transportation.
  • Manage responses and communications around emergency health and safety situations, including associate illness or injury.
  • Manage and maintain the customer relationship management database, distribution lists, and other investor-related databases.
  • Build relationships with company Investor Relations teams and understand their requirements, including blackout periods.
  • Research assigned sector or country coverage to recommend business and operational outcomes.
  • Monitor industry trends, the competitive landscape, social media, and device landscape to inform and inspire new event experiences and activations.
  • Stay informed about venues, market rates, and meeting-planning best practices.

Desired Qualifications

  • Relevant experience is preferred but not required.

About the Company

Capital Group

Asset management with long-term portfolios

Capital Group is a private investment firm managing equity and fixed-income assets for millions of investors. It builds long-term, high-conviction portfolios using rigorous research and the American Funds lineup to pursue steady, durable results rather than short-term trades. It differentiates itself through strong personal accountability, a globally distributed team, and a research-driven investment process. Its goal is to improve people’s lives through successful investing.

Company size
5,001-10,000
Company stage
Not listed
Total funding
$65.4B
Headquarters
Dongcheng District, China
Founded
Not listed

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