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Ethos Veterinary Health

Specialty and emergency veterinary network

Assistant Hospital Manager

Veterinary ProfessionalsConfirmed live in the last 24 hours
Full-timeCampbell, CA, USA

About the Job

Requirements

  • A minimum of 3 years of progressively responsible leadership experience, preferably within a veterinary or clinical environment.
  • Experience managing facility operations and supervising multiple direct reports.
  • Demonstrated leadership, coaching, employee development, and problem-solving skills.
  • A strong commitment to client service and patient care excellence.
  • Ability to thrive in a fast-paced, 24/7 hospital environment.
  • Experience with organizational change management and process improvement initiatives.
  • Excellent organizational skills and attention to detail.
  • A California Veterinary Assistant Controlled Substance Permit (VACSP) is required within 60 days of hire unless the candidate holds a valid California Registered Veterinary Technician (RVT) license.
  • Fluent English speaking and reading skills are required.
  • A collaborative mindset and commitment to exceptional patient care.

Responsibilities

  • Coach, mentor, and develop clinical department leads.
  • Foster a culture of accountability, collaboration, and continuous learning.
  • Support employee engagement and professional growth initiatives.
  • Manage daily staffing levels and allocate resources across departments.
  • Assist department leads with schedule development and workforce planning.
  • Support call-out management and staffing adjustments to maintain operational efficiency.
  • Partner with department leaders to create and implement training programs.
  • Develop and maintain departmental Standard Operating Procedures (SOPs).
  • Support clinical skill development and continuing education initiatives.
  • Create and execute onboarding plans for new employees.
  • Monitor onboarding progress and support successful integration into the hospital team.
  • Serve as a key communication resource for clinical teams.
  • Promote consistency in policies, procedures, and workplace expectations.
  • Support corrective action processes and employee performance management.
  • Collaborate with Hospital Managers, Medical Directors, and leadership teams to improve efficiency and client service.
  • Identify and implement process improvement opportunities.
  • Ensure compliance with hospital policies and procedures.
  • Monitor adherence to regulatory requirements and safety standards.
  • Support a safe, organized, and compliant work environment.
  • Perform additional duties as assigned based on hospital needs.
  • Work closely with veterinarians, technicians, and support teams.
  • Contribute to a positive, team-focused hospital culture.

Desired Qualifications

  • Previous veterinary industry experience with knowledge of specialty and emergency hospital operations.
  • Understanding of veterinary patient care workflows and clinical best practices.
  • Experience utilizing staffing and scheduling software platforms.
  • Experience leading process improvement initiatives.

About the Company

Ethos Veterinary Health

Specialty and emergency veterinary network

Ethos Veterinary Health operates a nationwide network of more than 140 specialty and emergency veterinary hospitals across North America. It brings together over 1,500 specialized veterinarians who treat nearly 2 million pets each year. Hospitals in the network share advanced diagnostic tools and apply a scientific, evidence‑based approach to patient care, enabling collaboration across sites and access to specialized expertise. What makes Ethos different is the combination of a large, integrated network with deep specialty medicine and a focus on high-quality outcomes and professional collaboration, rather than isolated clinics. The company’s goal is to raise veterinary standards by delivering expert, evidence‑based care and to provide rewarding careers for veterinary professionals while advancing pet health.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Woburn, MA
Founded
2015

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