Africell

Mobile network operator and mobile money

Business Support Unit Manager

Enterprise ApplicationsUpdated on Nov 13

Full-timeBeirut, LebanonNo salary listedIn-person

About the Job

Requirements

At least 5 years of experience in a GSM operator, working on prepaid, postpaid, and value-added services (VAS) systems.
Knowledge and experience in project management.
Ability to lead a team of 5–10 engineers.
Ability to communicate with systems vendors.
Good knowledge of operations and maintenance (O&M) of prepaid, postpaid, and VAS nodes.
Good knowledge and experience in software development languages and databases, including .NET, Java, Golang, MySQL, Microsoft SQL Server, and MongoDB.
Good knowledge and experience in application programming interfaces (APIs), including XML, JSON, SOAP, and RESTful APIs.
Bachelor's or Engineering degree in Computer and Communications.

Responsibilities

Implement and maintain new requirements, reporting, modifications, upgrades to system parameters, customizations, and enhancements across customer management, billing systems, and VAS based on commercial requirements.
Generate and validate interconnect and revenue assurance reports.
Communicate and synchronize with other departments to design new promotions.
Communicate the final plan to the team for implementation.
Engage in hardware maintenance and daily health checks, fault diagnosis, troubleshooting, escalations, and coordination for emergencies and critical problems.

Job Description

We are hiring a Business Support Unit (BSU) Manager for Africell Sierra Leone!

Main Requirements:
-At least 5 years of experience in a GSM operator, working on Prepaid, postpaid & VAS systems
-Project management knowledge & experience
-Ability to lead a team of 5-10 engineers
-Ability to communicate with systems vendors
-Good Knowledge in O&M of all prepaid, postpaid & VAS nodes
-Implement & maintain new requirements, reporting, modification, upgrade of system parameters, customization and/or new enhancements on all the Customer Management, Billing Systems and VAS based on commercial requirements
-Generate\Validate interconnect & revenue assurance reports
-Communicate & synchronize with other departments in order to design new promotions
-Communicate the final plan to the team for implementation
-Engage in maintenance of Hardware & Daily Health Check Fault Diagnosis, Trouble Shooting, Escalations, co-ordination for Emergencies & Critical Problems

Qualifications

-Good knowledge & experience in software development languages & databases (.net, Java, golang, Mysql, MSSQL, mongoDB)
-Good knowledge & experience in APIs (XML, Json, SOAP, Restful)

Education Requirements:
Bachelor or Engineering degree in Computer & Communications

Additional Information

About the Company

Africell

Mobile network operator and mobile money

Africell is a mobile network operator in Africa, delivering voice, SMS and data services to millions of subscribers while also offering the Afrimoney mobile money platform for sending money and paying bills. The company operates across The Gambia, Sierra Leone, the Democratic Republic of Congo, and Angola, and has built much of its network by owning a large portion of its tower infrastructure to enable flexible expansion and higher quality service. Its offerings span 2G, 3G, 4G, and in some areas 5G, with a focus on affordable pricing and improved service in growth markets. Africell has grown through acquisitions and market entries, including Orange Uganda and Tigo Sierra Leone, and aims to disrupt incumbents by providing better value in fast-growing African markets. The company’s goal is to broaden digital connectivity and financial inclusion while expanding its footprint and accessing global capital markets to support ongoing growth.

Company size: 201-500
Company stage: Debt Financing
Total funding: $316.1M
Headquarters: Beirut, Lebanon
Founded: 2001

Recently Posted Jobs

Explore more opportunities at Africell

See more jobs