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TJX

Runs off-price clothing and home goods stores

Retail Associate

Checkout & Customer ServiceConfirmed live in the last 24 hours
Part-timeColumbia, MD, USAIn-person

About the Job

Requirements

  • Possesses customer service skills.
  • Can work a flexible schedule to support business needs.
  • Possesses communication and organizational skills with attention to detail.
  • Can multitask.
  • Can respond appropriately to changes in direction or unexpected situations.
  • Can lift heavy objects with or without reasonable accommodation.
  • Can work effectively with peers and supervisors.

Responsibilities

  • Deliver a highly satisfied customer experience by engaging and interacting with customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
  • Adhere to operational, merchandise, and loss prevention standards; may be cross-trained in multiple store areas to support business needs.
  • Role-model established customer experience practices with internal and external customers.
  • Support and embody a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change back to customers according to established operating procedures.
  • Promote credit and loyalty programs.
  • Maintain and uphold the merchandising philosophy and follow established merchandising procedures and standards.
  • Accurately process and prepare merchandise for the sales floor following company procedures and standards.
  • Initiate and participate in store recovery as needed throughout the day.
  • Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in maintaining and cleaning the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to all labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Desired Qualifications

  • Retail customer experience is preferred.

About the Company

TJX

Runs off-price clothing and home goods stores

TJX runs off-price stores that sell brand-name clothing, shoes, accessories and home goods for less than department stores and malls charge, in the United States and abroad. Its best-known U.S. chains are T.J. Maxx, Marshalls and HomeGoods, which shoppers visit often because each store's mix of labels and products changes from week to week. Instead of ordering fixed seasonal collections, its buyers purchase closeouts, canceled orders and excess production directly from brands, and TJX makes money by reselling those goods at markdowns while keeping its own buying costs low. TJX was founded in 1987 and is headquartered in Framingham, Massachusetts.

Company size
10,001+
Company stage
IPO
Headquarters
Framingham, MA
Founded
1987

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