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Bertelsmann

Global media, services, and education conglomerate

Front Office Medewerker

Reception & Front DeskConfirmed live in the last 24 hours
Full-timeLelystad, Netherlands

About the Job

Requirements

  • MBO-level education or equivalent working-and-thinking level, supplemented by relevant administrative or facilities work experience.
  • Good command of Dutch and English.
  • Experience in a reception, front-office, or facilities-support role.
  • Demonstrated experience with Microsoft Office, including Word, Outlook, and Excel; TopDesk experience is preferred.
  • Availability for 32 to 40 hours per week.
  • Flexibility to adapt quickly in a changing environment.
  • Service orientation, strong communication, and organizational skills.

Responsibilities

  • Receive and guide visitors at the Lelystad site.
  • Answer and transfer incoming telephone calls.
  • Register new colleagues in systems and provide access and work equipment.
  • Process and resolve facilities reports using TopDesk.
  • Support the Facility department with daily work and services.

Desired Qualifications

  • Experience in a logistics or international work environment.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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