Finance Analyst - Collections

Overview

We are looking for a Finance Analyst – Collections to join our Finance team. The resource will be responsible for overseeing the collection process on the Italian customer portfolio, reducing the overdue and average collection times (DSO) through a structured reminder activity and constant coordination between customers, commercial function and customer service.

Role Mission

Manage the collections process for the Italian customer portfolio, reducing overdue receivables and average collection times through a structured and documented follow-up process. The role serves as the main point of contact between customers, the Sales function, and Customer Service to resolve disputes that may delay payments. In addition, the position provides operational support in basic controlling activities, credit management reporting, and month-end closing processes.

Responsibilities

Main responsibilities

• Collaborate with Sales and Customer Service teams to resolve disputes and customer claims.Contribute to process improvement initiatives and the standardization of back-office procedures.Manage administrative tasks related to electronic invoicing and the handling of related error notifications.
• Systematically track collection actions and payment commitments, ensuring full traceability for each customer account.
• Prepare credit management reports, including aging reports, DSO, overdue balances, and commentary on key outstanding positions.
• Perform basic controlling tasks, including cash flow monitoring and weekly cash collection forecasting.
• Prepare data for output VAT reporting and reconcile VAT registers with accounting records.
• Support the RTR team during the monthly accounts receivable closing process, including open items, bad debt provisions, and cash receipt cut-off activities.
• Manage collection activities for Italian customers exclusively, including payment reminders, overdue monitoring, and customer contact via phone and email.

Qualifications

Requirements

• High level of accuracy, autonomy, and ability to manage priorities within a large customer portfolio.Availability to work part-time (20 hours per week).High level of English (written and spoken) is required.
• Minimum of 2 years of previous experience in collections and/or credit management.
• Advanced Excel skills.
• Strong teamwork orientation, with daily interaction and coordination with Sales and Customer Service teams.
• Good communication and negotiation skills in customer-facing interactions.
• Native-level Italian language skills.

It will be a welcome plus:

• Experience working in shared service centers or centralized back-office organizations.
• Knowledge of SAP, particularly the FI module and Order-to-Cash processes (strong advantage).
• Experience in industrial/manufacturing environments.
• Knowledge of Italian regulations related to electronic invoicing and VAT compliance.