Full-Time
Billing Specialist
Updated on 9/3/2026
Community Counseling Solutions
Behavioral health and community programs
Compensation Overview
$21.15 - $30.53/hr
+ $5,500 hiring bonus
Heppner, OR, USA
In Person
Category
 Insurance (1) |
|---|
Required Skills
Medical Terminology
Requirements
- A high school diploma or equivalent GED certificate is required.
- Computer literacy is required, including the ability to create and understand spreadsheets, use word-processing software, and learn clinical software systems.
- The ability to type quickly and accurately is required.
- Knowledge of, or the ability to obtain basic knowledge of, medical billing, medical coding, and third-party operating procedures and practices is required.
- The position requires organization, attention to detail, basic bookkeeping skills for balancing accounts, time-management skills, and the ability to work with minimal supervision.
- The employee must handle highly confidential information and comply with rules and laws regarding client confidentiality.
- Functional knowledge of business English and medical terminology, good spelling, and basic mathematical skills are required.
- The employee must be able to communicate effectively in written and oral formats and read, understand, and follow oral and written instructions.
- The employee must pass all required criminal history checks and monthly checks against the OIG, GSA, and other applicable federal and state exclusion lists.
- A pre-employment drug screen is required.
- A valid driver's license and personal auto insurance are required for privately owned vehicles used for CCS business, with proof of at least $300,000 liability coverage for bodily injury and $100,000 property-damage coverage.
- The employee must be able to perform office automation, typing, sitting, standing, walking, reaching, and occasional stooping, kneeling, or squatting, and may lift or move up to 30 pounds.
Responsibilities
- Prepare and review patient statements.
- Review delinquent accounts and communicate for collection purposes.
- Submit claims to insurance companies.
- Ensure proper coding and data entry of services and perform claims follow-up.
- Prepare office forms using word-processing software.
- Administer urinalysis testing forms, provide accurate information to clients, observe testing when necessary, and record pertinent information.
- Handle multiple phone lines and route calls to the appropriate clinician.
- Answer inquiries, provide general program information, and provide information and referrals to the public, clients, and community agencies.
- Order supplies when requested by the Billing Supervisor.
- Schedule clients, assist with intake paperwork, collect fees, obtain insurance information, and enter data into the computer system database.
- Maintain agency and clinical form files and new-client file supplies, copy client files, and maintain clinician schedules using the computer scheduling system.
- Ensure contracted or non-clinical services are entered into the billing system.
- Inventory office supplies, notify staff when supplies need reordering, receive freight, mail correspondence, and distribute mail.
- File documents in client files and purge files when the statute of limitations has expired.
- Interpret client accounts, explain account information, and identify and resolve patient billing problems.
- Collect, post, and manage patient account payments and prepare deposits and administrative reports.
- Perform and participate in agency financial controls as directed.
- Record changes to client information and complete authorizations to share and exchange information.
- Maintain office equipment and assist staff with troubleshooting problems.
- Submit reports to the state, GOBHI, and other agencies as required.
- Gather and distribute requested information, including timesheets, purchase requests, service tickets, and office forms.
- Open and close the front office to maintain the security of confidential information.
- Provide backup support for other Office Support and Billing Specialists as needed.
- Assist in training new Billing Specialists and Office Support Specialists as needed.
- Perform other assigned duties.
Community Counseling Solutions is a nonprofit behavioral health and developmental disability provider serving communities across eastern Oregon. Its programs include outpatient therapy, crisis response, psychiatry and medication services, alcohol and drug treatment, gambling treatment, residential care, school-based programs and developmental disability case management. The organization coordinates clinical and community support across multiple rural counties. Its work connects individuals and families with treatment, stabilization and ongoing services through local offices, facilities and partner systems.
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