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Thrive Market

Membership-based online grocery, organic products

Area Manager - Frozen Fulfillment

Warehouse & FulfillmentUpdated on Nov 13
Full-timeDallas, TX, USAIn-person

About the Job

Requirements

  • A Bachelor's degree or at least 5 years of leadership experience in fulfillment, distribution, or warehouse operations.
  • Advanced functional knowledge of supply chain management, including fulfillment, procurement, transportation, and warehousing.
  • Proven experience managing teams, influencing stakeholders, and driving strategic initiatives.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent verbal and written communication abilities.
  • Ability to manage complex problems, mitigate risks, and make strategic trade-offs.
  • Experience coaching and developing team members and fostering a culture of inclusion and collaboration.
  • Willingness to work in a cold or freezer environment and comfort working in temperatures ranging from -10 to 40 degrees Fahrenheit as well as outside ambient temperatures, including heat and cold.
  • Willingness to work overtime as needed and cover other shifts when needed.

Responsibilities

  • Lead and manage multiple teams responsible for operational goals and stakeholder relationships; oversee effective implementation of Fulfillment Center strategies and the quality of team deliverables.
  • Foster a positive and inclusive work environment aligned with company values, and recognize and celebrate team achievements.
  • Optimize team metrics, processes, and best practices; ensure policy compliance and effective resource allocation; identify root causes, automate where possible, and lead projects that improve deliverable quality and the team environment.
  • Coach and develop team members, assign tasks to encourage growth and independent decision-making, and review work for consistency, accuracy, and alignment with goals.
  • Identify and mitigate risks, resolve blockers, manage commitments, prevent over-commitment, and scope efforts to address challenges.
  • Communicate priorities, status updates, team challenges, decisions, and changes to partner teams, stakeholders, and management.
  • Audit performance, make data-driven decisions, document lessons learned, and improve operational practices.
  • Develop deep knowledge of the products the team works with, build collaborative relationships with partner teams, and guide the team on operational excellence.

About the Company

Thrive Market

Membership-based online grocery, organic products

Thrive Market runs an online grocery and health-food marketplace that uses a membership model. Members pay an annual fee to access a wide range of organic and non-GMO products at discounted prices, with a price-matching promise to beat competitors’ prices. The platform lets customers shop for groceries online and have items delivered to their door. The service includes a 24/7 personal shopper called a Thrive Guide and fast, carbon-neutral shipping. Thrive Market differentiates itself through its membership-driven pricing, added personal shopping support, and commitment to sustainable shipping in the health-food space. The company aims to make healthy, sustainably sourced foods more affordable and convenient while growing its membership and revenue from fees and product sales.

Company size
501-1,000
Company stage
N/A
Total funding
$241.4M
Headquarters
Los Angeles, CA
Founded
2013

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