Network Operations

Company description

Publicis Re:Sources is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients. Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55 countries. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management, information security, and global mobility, supporting 110,000+ employees across the Publicis Groupe network. Our people are at the center of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day. Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at publicisresources.com

Responsibilities

• Basic understanding of network monitoring concepts and management tools.

• Basic knowledge of the OSI model, switching, and internet routing technologies.

• Experience with network monitoring tools such as SolarWinds and protocols including MRTG, RRD, Nagios, and SNMP.

• Experience analyzing system and network performance using monitoring and graphical data.

• Responsible for basic troubleshooting of network routers and switches to isolate issues and take appropriate action toward resolution. 

• Experience managing and supporting network infrastructure.

• Strong ability to diagnose server or network alerts, events, and issues.

• Good technical and documentation skills. 

• Capable of multitasking, managing time effectively, and prioritizing workload.

• Strong analytical skills with the ability to collate and interpret data from various sources. • Ability to work effectively in a busy team, learn quickly, and manage a wide range of issues. • Ability to work a flexible 24x7 schedule.

• Good oral and written communication skills, with the ability to address conflict constructively.

• Excellent time-management and organizational skills, with the ability to handle multiple concurrent tasks and projects with minimal supervision. 

• At least 1 year of Network Operations experience or equivalent.