Outbound – Customer Solutions Consultant
Posted on 1/10/2024
INACTIVE
Simply Business

501-1,000 employees

Online brokerage for small business insurance
Company Overview
Simply Business, a leading online business insurance brokerage, has a proven track record of providing comprehensive, tailored insurance solutions to over 900,000 small businesses and landlords in the UK and Boston. The company's customer-centric approach, combined with its adept use of technology and data, simplifies the insurance-buying process, empowering entrepreneurs and earning it recognition as the #1 Best Company To Work For by the Sunday Times in 2015 and 2016. Furthermore, Simply Business's B-Corp certification in 2017 underscores its commitment to societal and environmental responsibility.
Financial Services
Data & Analytics

Company Stage

N/A

Total Funding

N/A

Founded

2000

Headquarters

null, United Kingdom

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

3%

2 year growth

20%
Locations
Northamptonshire, UK
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
Sales
Communications
Customer Service
CategoriesNew
Sales & Account Management
Consulting
Customer Success & Support
Requirements
  • Experience working in a regulated environment
  • Experience in telephone sales or transferable skills demonstrating relevant experience
  • Ability to work well under pressure
  • Curiosity and desire to develop in a sales role
Responsibilities
  • Making outbound calls to sell insurance policies
  • Following the sales and renewals processes through to completion
  • Ensuring accuracy of card payment details and direct debits
  • Providing exceptional customer service
  • Training on the system and communication with customers to deliver a high-quality experience
Desired Qualifications
  • Experience in a sales role
  • Caring about the customers and a desire to be there for them
  • Balancing work and life goals
  • Curiosity, creativity, and championing colleagues and customers