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Bertelsmann

Global media, services, and education conglomerate

Process Team Leader

Warehouse & FulfillmentConfirmed live in the last 24 hours
Full-timeKomorniki, PolandNo salary listedIn-person

About the Job

Requirements

  • Willingness to work morning and afternoon shifts; night hours may occur during sales periods, and work on selected holidays is expected.
  • Ability to lead a team, set goals, and support employees in their daily tasks using established metrics.
  • Experience in a production or logistics environment, with familiarity with distribution warehouse operations and planning, goods flow, and the impact of timeliness on the supply chain.
  • Ability to organize tasks and manage priorities in tight schedules.
  • Knowledge of Microsoft Office, especially Excel, including preparing reports on productivity, efficiency, and order fulfillment, and monitoring process workload to inform decisions that improve team work.
  • Analytical thinking skills to identify causes of problems, draw conclusions, and propose solutions that improve efficiency.
  • English language proficiency at minimum B1+.

Responsibilities

  • Manage the team in accordance with the Leading at Arvato leadership model by planning, organizing, and supporting employees during shifts while fostering collaboration, engagement, and mutual support.
  • Oversee the accurate and timely execution of warehouse logistics processes, including receiving, storage, picking, packing, shipping, and returns processing, and achieve established goals and key performance indicators such as productivity and timeliness.
  • Monitor processes, respond to deviations, determine staffing needs, and implement corrective and improvement actions.
  • Coordinate workflow and collaborate with other Process Team Leaders, Shift Managers, Operations Management, and support departments such as human resources, quality control, customer service, operational analytics, and information technology to maintain smooth and safe operations.
  • Ensure workplace safety rules and quality standards are followed throughout each process.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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