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Conduent

BPO and digital solutions provider

Director Accounting Services

AccountingConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • At least 12 years of experience in BPO operations and Finance & Accounting services; automotive-domain experience is an added advantage.
  • At least 5 years in senior leadership or director-level roles, leading global operations of more than 500 full-time-equivalent employees.
  • Strong experience in multi-tower delivery, governance, contract negotiations, and operational excellence.
  • Expertise in digital transformation, automation, artificial intelligence, analytics, and enterprise resource planning or platform modernization, including SAP.
  • Strong commercial acumen and a proven track record managing requests for proposals, requests for quotations, budgets, revenue, and profitability.
  • Availability to work UK hours.

Responsibilities

  • Lead global, multi-tower operations for more than 500 full-time-equivalent employees, driving strategic execution, performance stability, and resource optimization across delivery locations.
  • Spearhead digital transformation initiatives, including automation, artificial intelligence, analytics, and enterprise resource planning modernization, to improve efficiency, accuracy, and scalability.
  • Manage end-to-end financial governance, ensuring commercial discipline, profitability, strong executive-level client partnerships, and support for business growth.
  • Build organizational capability by developing leaders, strengthening succession pipelines, and fostering a high-performance culture focused on accountability and innovation.
  • Oversee operations and teams to ensure smooth functioning.
  • Participate in organizational initiatives and discussions for growth and development.
  • Ensure optimal staffing and lead recruitment and training strategies.
  • Work with leadership to develop and implement strategies to achieve departmental objectives and targets.
  • Oversee the team's financial functions and drive its financial efficiency.
  • Support business development by participating in initiatives and discussions with internal stakeholders and clients.
  • Represent the team in leadership and client meetings.

About the Company

Conduent

BPO and digital solutions provider

Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.

Company size
10,001+
Company stage
IPO
Headquarters
Florham Park, NJ
Founded
2017

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