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Harrods

Luxury department store and ecommerce

Uniformed Security Officer

Security Guarding & PatrolPosted on Nov 11
Full-timeKnightsbridge, London, UK

About the Job

Requirements

  • Have proven experience providing customer service.
  • Have interpersonal skills and proficiency in conflict management and resolution techniques.
  • Have the mental resilience to handle occupational hazards, including abusive or threatening behaviour, confrontation, and pressure.
  • Have a standard of personal appearance and a level of health and fitness that enable performance of the full duties, including potentially handling confrontational situations and standing or patrolling for long periods.
  • Hold an SIA Door Supervisor license or be able to obtain one if offered the role.
  • Work a 4-on, 4-off shift pattern, including weekends, nights, and public or bank holidays; be flexible about additional or changed hours or days, with typically 48 hours' notice.

Responsibilities

  • Prevent and detect offences against staff, visitors, and contractors, and safeguard company property, merchandise, monies, and assets.
  • Actively patrol the store and look out for potential offences.
  • Liaise with employees, the public, and police on day-to-day security matters.
  • Meet with investigative agencies and conduct inquiries on their behalf when needed.
  • Keep up to date with legislation that may affect the role.

About the Company

Harrods

Luxury department store and ecommerce

Harrods is a luxury department-store and ecommerce retailer centered on its Knightsbridge flagship. It sells fashion, beauty, food, home, jewelry, and other premium goods while operating restaurants and customer services within the store. The flagship and digital business combine premium retail, hospitality, and specialist customer service. Work spans retail, restaurants, buying, merchandising, supply chain, digital, creative, security, and corporate functions. The profile covers the Harrods retail business and does not absorb unrelated companies that share historical ownership.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
London, United Kingdom
Founded
1849

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