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Knit

Gen Z market research platform

Client Partner - Food & Beverage, QSR & Auto

Account ManagementConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 7 years of experience in enterprise account management, client partnerships, or strategic sales in the research and insights industry.
  • Direct experience selling into and growing accounts at food and beverage manufacturers, quick-service restaurant or restaurant brands, and/or automotive original equipment manufacturers, with a working understanding of how insights teams in these industries support innovation, brand, and marketing.
  • Experience autonomously owning and leading customer relationships and entering new buying centers within existing enterprise accounts.
  • Experience supporting Fortune 500 clients with insights titles, including chief research or insights officers, vice presidents, and director-level leaders or above.
  • Experience selling contracts of $100,000 or more to Fortune 500 clients and managing enterprise relationships of $1 million or more.
  • Proven success managing Fortune 500 clients with multi-business-unit complexity.
  • Consistent track record of hitting or exceeding growth, renewal, or net revenue retention targets.
  • Experience leading commercial negotiations for six- and seven-figure contracts.
  • A consultative, discovery-led approach with strong listening and problem-solving skills.
  • Strong organizational skills and disciplined pipeline and account management.
  • Ability to lead cross-functional teams across Customer Success, Research, and Product.
  • Comfort navigating ambiguity and shaping processes in a scaling organization.

Responsibilities

  • Own and grow a portfolio of 10–20 enterprise accounts in Food & Beverage, QSR & Auto, including existing clients and targeted net-new logos.
  • Drive renewals and account expansion, growing partnerships in scope, scale, and value year over year.
  • Identify and pursue opportunities within existing and prospective accounts, including concept and menu testing, flavor and product innovation, limited-time-offer evaluation, brand tracking, pricing, vehicle feature prioritization, and path-to-purchase research.
  • Advise senior Consumer and Shopper Insights, Innovation, Menu Strategy, Brand, Customer Experience, and Product Planning leaders on expanding their use of Knit’s platform across teams and business challenges.
  • Develop and execute account plans to identify whitespace, prioritize client goals, map stakeholders, and drive revenue growth.
  • Lead commercial negotiations for renewals, upsells, and cross-sells in collaboration with Sales Leadership.
  • Collaborate with Customer Success, Research, and Product to help clients realize value and adapt as platform capabilities evolve.
  • Represent Knit at industry conferences, client summits, and events to strengthen brand visibility and client relationships.
  • Maintain pipeline integrity, forecasting accuracy, and documentation throughout renewal and expansion processes.

Desired Qualifications

  • Experience navigating franchise systems and corporate-versus-franchisee stakeholders, or multi-brand food portfolios.
  • Familiarity with automotive product-planning cycles, dealer and original-equipment-manufacturer dynamics, or electric vehicle and mobility research.
  • Background in software as a service, artificial intelligence, or technology-enabled services that support strategic business decisions.
  • Experience managing global or multi-market client portfolios.
  • History of success in high-growth or startup environments where playbooks are still being developed.

About the Company

Knit

Gen Z market research platform

Knit helps brands and agencies understand Gen Z by turning feedback into insights. It offers a platform that combines automated analysis, transcription, and key-theme extraction with raw data tools. Clients can run quick quantitative surveys or deeper qualitative research using video responses, virtual focus groups, and other methods. A network of 60,000 Gen Z participants enables on-demand research, supported by Knit Research Assistants who provide custom reporting. The product works by collecting responses, automatically processing and organizing the data, and delivering actionable insights through reports and dashboards. Knit differentiates itself with its Gen Z-focused panel, mix of automated and human-backed analysis, and flexible pricing through a subscription model with add-on custom reporting. The company’s goal is to help clients make fast, data-driven decisions based on clear Gen Z insights.

Company size
51-200
Company stage
Series A
Total funding
$30.7M
Headquarters
Austin, TX
Founded
2015

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