Full-Time
Posted on 7/29/2025
Multi-carrier shipping API for ecommerce
$149.2k - $201.8k/yr
United States
Remote
Candidates must be based in the US, excluding Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico, and West Virginia.
Shippo provides a multi-carrier shipping solution for ecommerce by offering a single API and dashboard that connects to many shipping carriers. Clients can compare rates, print labels, automate international documents, track shipments, and manage returns all from one place. The platform integrates with existing ecommerce platforms and charges a mix of subscription fees and per-transaction pricing, making it easy for businesses to scale their shipping ops. What sets Shippo apart is its focus on a centralized, developer-friendly API and dashboard that streamlines operations across diverse carriers and marketplaces. The company aims to reduce the manual work and complexity of shipping for ecommerce teams, helping them save time, cut costs, and grow their businesses.
Company Size
201-500
Company Stage
Late Stage VC
Total Funding
$154.3M
Headquarters
San Francisco, California
Founded
2013
Help us improve and share your feedback! Did you find this helpful?
Medical, dental, & vision
Take-as-much-as-you-need vacation policy
Flexible work hours
Two week-long company wide shutdowns during summer/winter
3 volunteer days off (VTOs)
WFH stipend
Charity donation match up to $100
Professional & career growth
Individual learning stipend
Personal and focused growth
Company off-sites throughout the year
Shippo adds to functionality for ai-powered shipping insights, analytics. Abbas Haleem | Mar 26, 2026 New capabilities include AI-generated insights emails, interactive shipping performance maps and deeper cost visibility, according to Shippo. The update to Shippo Intelligence also adds two dashboards focused on surcharges and positive adjustments. Shipping platform provider Shippo announced updates to its artificial intelligence (AI)-powered "Shippo Intelligence," adding insights and analytics features for merchants. Its latest updates to Shippo Intelligence are intended to help online retailers to better identify issues, reduce costs and improve delivery performance. The new capabilities include AI-generated insights emails, interactive shipping performance maps and deeper cost visibility, according to Shippo. That includes surfacing an online retailer's shipping costs, carrier performance and delivery outcomes, Shippo noted. In addition, the new version of Shippo Intelligence includes two dashboards focused on surcharges and positive adjustments. According to Shippo, the surcharges dashboard details additional fees by carrier and service level. Meanwhile, the positive adjustments dashboard focuses on invoice changes that reduce shipping costs. Maria Gonalez, chief operating officer at Nice & Bella, said the dashboards have been helpful for the jewelry retailer. The dashboards help give Nice & Bella "visibility into both current and historical performance, which in turn helps us prioritize next steps," she stated in the announcement. Mark Brohan | Mar 26, 2026 How Shippo is using AI for shipping insights. Shippo said its eligible clients will receive a personalized insights email weekly that summarizes key shipping trends from the prior week. It added that eligible Shippo Intelligence customers print at least 100 labels per week. "These tools help merchants quickly understand what is changing in their shipping operations and identify opportunities to improve performance," it said in announcing the updates. The weekly report provides data on shipping spend, delivery performance and shipment volume, Shippo said. That report also includes recommendations such as adjusting service levels or addressing rising surcharges. "Shipping is one of the most complex and dynamic parts of running an ecommerce business," said Laura Behrens Wu, CEO and co-founder of Shippo, in the announcement. "With Shippo Intelligence, we are helping merchants move beyond static reporting by surfacing the insights that matter most so teams can quickly understand what is changing and take action to improve performance." Shippo said the offering now includes interactive maps to identify regional trends in shipping activity and delivery performance. According to Shippo, merchants can analyze metrics such as: * Total labels purchased * Average label rates * On-time delivery performance * Transit times It said merchants can use advanced filtering to segment data by carrier account, origin ZIP codes, destination regions and other variables. Submit your data and Vertical Web Media, LLC'll see where you fit in its next ranking update. Stay on top of the latest developments in the online retail industry. Sign up for a complimentary subscription to Digital Commerce 360 Retail News. Follow Vertical Web Media, LLC on LinkedIn, X (formerly Twitter), Facebook and YouTube. Be the first to know when Digital Commerce 360 publishes news content. More on This Industries Mark Brohan | Mar 26, 2026 Abbas Haleem | Mar 25, 2026 Mark Brohan | Mar 23, 2026 Mark Brohan | Jan 16, 2026 Internet Retailer | Jan 13, 2017
Shippo, a leading e-commerce shipping platform, has expanded its Shippo Intelligence product with new AI-powered analytics and insights. The update includes weekly AI-generated insights emails, interactive shipping performance maps and enhanced cost visibility dashboards. Merchants printing at least 100 labels weekly will receive personalised weekly emails summarising key shipping trends, delivery performance and cost changes, with actionable recommendations. The platform now features interactive maps showing regional shipping activity and delivery performance, filterable by carrier, origin and destination. New dashboards provide detailed breakdowns of surcharges and positive adjustments, helping merchants identify unexpected fees and cost reductions. Founded in 2013, Shippo serves over 4.6 million customers and provides access to 40-plus global carriers. The new capabilities are available to eligible customers today.
Introducing the first agentic shipping platform: Shippo MCP. New agentic shipping platform that turns natural language into real-time shipping actions such as printing labels, tracking packages, and adding insurance. SAN FRANCISCO, Dec. 10, 2025 - Shippo, the leading shipping platform for e-commerce brands, platforms, and marketplaces, today introduced Shippo MCP (Model Context Protocol), the first agentic shipping platform that delivers immediate, practical value from AI across customer shipping operations. Shippo was founded on the belief that shipping is too complex for most online merchants, and Shippo MCP is the next step in removing that complexity. By enabling AI agents, such as Claude, Cursor, or a platform's built-in assistant, to translate user prompts into real shipping actions, Shippo MCP makes advanced shipping workflows more intuitive and accessible. Users simply describe what they need in natural language and let AI handle the underlying logic. It removes friction from the shipping process, no complex integrations or deep shipping expertise required. "We built Shippo to make shipping easier, more intuitive, and accessible to everyone," said Laura Behrens Wu, CEO of Shippo. "AI gives us a powerful new way to advance that mission. With Shippo MCP, merchants can describe what they need using natural language, then instantly see and automatically run the workflows to accomplish it. It's a smarter way to ship and allows anyone who sells online to be a shipping expert." Today, organizations struggle with how to best leverage AI in their businesses to drive customer value and company impact. Innovations like Shippo MCP are proof positive that the power of AI can fuel growth. Shippo MCP enhances Shippo's multi-carrier API (Application Programming Interface), which is used by thousands of businesses and informed by more than a decade of shipping data. In a landscape where data drives better decisions, Shippo MCP applies that historical insight to help shippers automate decisions, surface trends, and simplify complex tasks through natural language prompts. By building AI on top of deep logistics expertise and proven shipping infrastructure, Shippo MCP allows teams to streamline operations without stitching together extra systems or writing custom integrations. Many Shippo beta customers are exploring MCP prototypes to reduce manual work and improve how buyers experience product delivery. "We're seeing both retailers and platform customers experiment with many of the new features such as conversational rate shopping and automated returns," said Behrens-Wu. "Other use cases include surfacing shipping insights, identifying missed deliveries, and automating responses to "Where Is My Order?" (WISMO) questions." These patterns highlight the growing interest in agentic workflows to help teams move faster and provide better service. * Using natural language to enable shipping actions: AI agents can validate addresses, compare rates, generate labels, create returns, and retrieve customs documents through simple user prompts. * Unlocking real-time shipping and fulfillment insights: Instant answers to questions like "What are our delivery trends this month?" or "How is our shipping spend distributed across carriers?" * Improved customer experience: AI agents can handle WISMO inquiries, send proactive tracking updates and help resolve common post-purchase questions quickly. * Building agentic workflows faster: Developers can prototype conversational rate-shopping bots, automated return flows and more without manipulating traditional API integrations. "Wix merchants are constantly looking for new ways to reduce operational friction while delivering a better customer experience, and Shippo's agentic platform helps them do that," said Shelly Cohen Murray, Head of Wix Business Development. "By allowing AI to translate everyday language into real shipping actions, it turns complex workflows into something any seller can handle. Wix's own MCP framework is built on the belief that AI agents should be able to act directly on a merchant's behalf, helping merchants move faster and operate smarter. Shippo MCP perfectly complements that vision, unlocking more seamless post-purchase experiences in one of the most critical parts of their business - shipping." This launch marks the first step in Shippo's broader goal to build an AI layer on top of complex logistics operations, bringing even more intelligence and automation to the shipping process over time. Shippo MCP is available today. Developers can begin building immediately using the Shippo MCP documentation, or teams can speak with a Shippo expert to schedule a custom demo. Shippo will offer a free webinar in February for teams to explore agentic-commerce workflows. Register here About Shippo. Founded in 2013, Shippo is the leading shipping platform for modern e-commerce. More than 300,000 businesses, including top e-commerce platforms, marketplaces, warehouses, and brands, trust Shippo to navigate the complexities of shipping and fuel growth. With the Shippo platform, businesses of all sizes can access 40+ global carriers, get real-time shipping rates, print labels, automate international paperwork, track packages, facilitate returns, and more. SOURCE Shippo Looking for a multi-carrier shipping platform? * Pre-built integrations into shopping carts like Magento, Shopify, Amazon, eBay, and others. * Support for dozens of carriers including USPS, FedEx, UPS, and DHL. * Speed through your shipping with automations, bulk label purchase, and more. * Shipping Insurance: Insure your packages at an affordable cost. * Shipping API for building your own shipping solution. Stay in touch with the latest insights. Be the first to get the latest product releases, expert tips, and industry news to help you save time and money on shipping.
Shippo launches ai-powered tool that shows merchants exactly when packages are expected to arrive. Shippo, the leading shipping platform for e-commerce businesses, announced the launch of Shippo Estimate-a new AI-powered feature that shows merchants exactly when a package is expected to arrive before they buy a label. The launch comes just in time for peak season. Choosing the optimal shipping option has always been a challenge for e-commerce merchants. Without knowing when packages will actually arrive, they're forced to guess and either overpay for expedited shipping "just to be safe," or risk late deliveries that cost them customers. During peak season, with order volumes surging and customer expectations higher than ever, the stakes are even higher. Shippo Estimate eliminates that guesswork. Powered by AI that analyzes millions of actual deliveries, Shippo Estimate shows clear, expected delivery dates for every package, allowing merchants to choose the optimal shipping option that balances speed and cost for every order. * Deliver with confidence: Customers asking when their order will arrive? Give them a clear, expected delivery date with confidence. * Avoid overspending: Stop paying for expensive, expedited shipping when a lower-cost service will likely get your package there on time. * Decide in seconds: Stop guessing what "2 days" really means. See an estimated delivery date and instantly choose the best option. "Transparent shipping data is often hard to access, leaving merchants to make critical decisions with incomplete information," said Laura Behrens Wu, CEO and co-founder of Shippo. "We're changing that with Shippo Estimate. By using AI trained on millions of actual deliveries, we give merchants the intelligence they need to see expected delivery dates and make confident decisions at scale-helping them choose the optimal shipping option, especially during peak season when it matters most."
👩🍳 How we use AI at Tech in Asia, thoughtfully and responsibly.🧔♂️ A friendly human may check it before it goes live. More news hereTemu, owned by PDD Holdings, has resumed direct shipments from China to the US. This follows recent advancements in trade negotiations between Washington and Beijing.Some items previously removed from Temu’s US marketplace last month have been reintroduced.A seller from Guangdong said products, including dresses, became available for sale in the US on June 11.However, many items remain offline under Temu’s “full custody” model, where the platform manages logistics, pricing, and tariffs.As of June 14, Temu’s US website featured items shipped directly from China, such as a nylon hiking backpack.This product had been unavailable for reviews between May 7 and June 2 but has now been reinstated.🔗 Source: South China Morning Post🧠 Food for thought1️⃣ The de minimis roller coaster reshapes cross-border e-commerce economicsTemu’s direct shipping resumption highlights how significantly the de minimis rule influences international e-commerce business models.When the US suspended the $800 duty-free threshold for Chinese imports in May, it fundamentally altered the economics of cross-border e-commerce, forcing platforms like Temu to shift to local fulfillment models to remain competitive 1.This policy reversal comes after Chinese e-commerce retailers faced cost increases of 10-25% across various product categories, significantly impacting their ability to maintain the ultra-low pricing strategy that fueled their rapid US market growth 2.The temporary reinstatement of the de minimis exemption represents a critical lifeline for these platforms, as it allows them to once again ship low-value goods directly from China without incurring duties that would make their business model unsustainable 3.This pattern of regulatory change followed by business model adaptation demonstrates how e-commerce platforms must maintain operational flexibility to navigate unpredictable trade policies, a capability that larger, well-capitalized companies like PDD Holdings (with $364.5 billion in cash reserves) are better positioned to manage 4.2️⃣ PDD’s “full custody” model creates unique tariff vulnerabilityTemu’s struggle with US tariffs reveals a specific vulnerability in its parent company’s business approach that differs from competitors in cross-border e-commerce.Under PDD’s “full custody” model, the platform assumes responsibility for listings, pricing, logistics, and crucially, tariffs—creating direct financial exposure to trade policy changes that other marketplace models can pass on to sellers 3.When the de minimis rule was suspended, Temu faced a stark choice: absorb significant cost increases that would undermine its ultra-low price positioning, or dramatically alter its operational model by shifting the tariff burden to merchants—ultimately choosing the latter to preserve margins 2.This strategy shift contributed to PDD’s 47% earnings decline in Q1 2025, demonstrating how deeply trade policies can impact business performance when a company takes on supply chain responsibilities traditionally managed by individual merchants 1.The recent trade developments have allowed Temu to partially revert to its original model, but the episode highlights how PDD’s approach—which helped it achieve its impressive 24.63% profit margin—also creates unique exposures to regulatory shifts compared to traditional marketplace platforms 4.3️⃣ Trade policy whiplash accelerates supply chain regionalizationThe Temu case illustrates a broader trend where unpredictable trade policies are forcing e-commerce businesses to develop regional supply networks rather than relying on direct China-to-consumer models.Despite the current trade tensions easing, experts warn this represents a “calm before an inevitable e-commerce storm,” with import volumes at major US ports already dropping significantly—signaling deeper supply chain restructuring 5.The on-again, off-again nature of tariffs and de minimis rules has driven companies to explore nearshoring and supply chain diversification as strategic imperatives rather than temporary responses, with many businesses stocking up on inventory in anticipation of future policy changes 6.For large platforms like Temu, this has meant developing multi-regional fulfillment capabilities—evidenced by their rapid pivot to “local warehouse” models when direct shipping became economically unfeasible 7.The EU’s consideration of similar measures, including a €2 handling fee for low-value packages, signals that this is a global trend that will require e-commerce businesses to maintain parallel supply chain strategies across different regions rather than relying on a single cross-border model 8.Recent Temu developments