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Kaiser Permanente

Integrated healthcare provider and payer platform

Medical Assistant - Bilingual

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeIrvine, CA, USANo salary listed

About the Job

Requirements

  • Basic Life Support certification.
  • Certified Medical Assistant or Registered Medical Assistant credential, or completion of an accredited Medical Assistant program.
  • Bilingual English and Mandarin proficiency at Level II.
  • Ability to pass or have passed the bilingual test within the last 12 months, or be active in the QBS program.

Responsibilities

  • Perform routine patient-care procedures and supportive functions within the established scope of practice.
  • Follow clinical protocols, policies, procedures, education, training, and defined responsibilities when performing patient-care functions.
  • Assist assigned physicians and other healthcare professionals.
  • Perform routine clerical functions, including making appointments, chart management, and telephone calls.
  • Prepare and administer medications according to physician orders and Kaiser Permanente guidelines.
  • Assist medical personnel with procedures and diagnostic examinations.
  • Apply aseptic technique and infection-control principles according to the Infection Control Manual.
  • Establish and maintain systems for patient test results and follow-up.
  • Provide basic information and assistance to patients under the direction of licensed personnel.
  • Document pertinent patient information, nursing procedures, and patient responses while maintaining patient confidentiality.
  • Uphold Kaiser Permanente policies and procedures, principles of responsibility, and applicable state, federal, and local laws.
  • Maintain courteous and cooperative relationships with members, staff, and coworkers.
  • Work variable start times within the assigned shift and may work weekends or at multiple clinic locations based on clinic need.
  • Perform other duties as directed.

Desired Qualifications

  • At least one year of medical-assisting experience within the last five years.
  • Computer skills and typing skills.

About the Company

Kaiser Permanente

Integrated healthcare provider and payer platform

Kaiser Permanente runs an integrated healthcare platform that lets members manage and pay medical, premium, and pharmacy bills online. It serves Medicare Advantage, Individual and Family, and non-employer plans, offering options to pay as a guest or set up payment plans. The platform works by presenting a centralized online portal where users can view bills, choose how to pay, and handle multiple types of charges in one place. Revenue comes from premiums and medical services fees, while the service aims to reduce administrative work for both providers and patients and encourage on-time payments. What sets Kaiser Permanente apart is its combination of healthcare services with a single billing experience across multiple plan types, focusing on a user-friendly, centralized payment process rather than handling billing through separate systems. Its goal is to provide a straightforward, reliable way for members to manage and pay their bills, improving convenience and payment timeliness.

Company size
10,001+
Company stage
Grant
Total funding
$7.5M
Headquarters
Oakland, CA
Founded
1945

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