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Santander

Global retail and commercial banking group

Lider de Loja

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeTeixeira de Freitas, Bahia, BrazilNo salary listedIn-person

About the Job

Requirements

  • CPA 10 certification from ANBIMA is valued; CPA 20 or CEA certification is even more desirable.
  • A completed undergraduate degree is valued; postgraduate study is an additional advantage.
  • Experience in Personal or Business Relationship Manager positions is valued.
  • Willingness and mobility to visit the microregion.
  • Experience managing people is valued.

Responsibilities

  • Manage the business unit (store or PAB), ensuring actions make the most of commercial opportunities and address customer service and infrastructure.
  • Drive team results and career development by training and building team capabilities.
  • Supervise and serve customers visiting the store, ensuring an excellent customer experience.
  • Manage NPS and daily sales needs, implementing improvement actions when needed.
  • Maintain quality in accordance with the bank's established standards and procedures and those of regulatory bodies.
  • Visit the microregion, foster new business, and acquire new customers.
  • Lead team engagement activities.

About the Company

Santander

Global retail and commercial banking group

Santander is a global bank focusing on retail and commercial banking in Europe and the Americas, serving individuals and SMEs with regional franchises and a broad consumer finance arm, plus a Corporate & Investment Banking division for multinational clients. It uses its Gravity cloud platform to migrate core banking and rapidly deploy digital services such as Openbank across markets, combining fintech-style agility with a bank's balance sheet. The bank differentiates itself by marrying a large retail footprint with global CIB capabilities under the One Santander verticals model to boost efficiency and cross-border revenue. Its goals include improving returns on tangible equity and financing the green economy through sustainable finance and renewable energy projects.

Company size
10,001+
Company stage
IPO
Headquarters
Boadilla del Monte, Spain
Founded
1902

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