Security Manager

SUMMARY:

Reporting directly to the Director Security responsible for the assigned geographic region, the Manager Security is accountable for all Security Department operations and programs at a designated Brown University Health (BUH) site or campus, such as Rhode Island Hospital, The Miriam Hospital, Newport Hospital, Bradely Hospital, Saint Anne’s Hospital, or Morton Hospital.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

• Manages site security operations and program delivery. Oversees all assigned site security operations and programs, including staffing coverage, patrol, dispatch coordination, access and visitor management, badging support, screening where authorized, incident response, and protection of people and property. Establishes site operating priorities through supervisors, reviews coverage and service needs across shifts, resolves operational gaps, and coordinates changes affecting security services with the Director and site partners.
• Leads supervisors and develops the site workforce. Directly supervises assigned security supervisors, who provide day-to-day supervision of officers and other assigned security personnel. Establishes supervisory responsibilities, communication and shift-handoff practices, and consistent application of approved procedures. Oversees recruitment, orientation, scheduling, training, competency documentation, coaching, employee development, and personnel processes within delegated authority and in partnership with Human Resources; applies applicable labor agreements and approved employment practices.
• Implements system policies and manages site security risk. Implements approved BUH policies, Security Department standards, programs, and Director guidance. Develops and maintains aligned site procedures and post orders through established review and approval channels, preserving system requirements while addressing local conditions. Coordinates security assessments, workplace violence prevention activities, multidisciplinary threat assessment support, corrective-action tracking, and security-related survey readiness with responsible clinical, Risk Management, Human Resources, Compliance, and other partners.
• Oversees incidents, investigations, and emergency readiness. Provides site security leadership for significant incidents within established emergency operations and incident-command arrangements. Ensures timely notifications to the Director and other required recipients, accurate reporting, authorized investigations, appropriate preservation and handling of records and relevant materials, and documented follow-up. Coordinates with Emergency Management, clinical leaders, public safety agencies, and other responsible functions; organizes security participation in exercises, after-action reviews, and improvement activities. Maintains appropriate boundaries between security responsibilities, clinical decision-making, and law-enforcement authority.
• Manages site financial and resource stewardship. Develops site staffing and budget recommendations for Director review; administers assigned budgets, deployment, overtime, supplies, equipment, and approved expenditures within delegated limits. Monitors variances and resource gaps, maintains assigned inventories, and recommends corrective actions and operating or capital investments. Submits unbudgeted needs, staffing changes, and commitments outside delegated authority through established approval channels.
• Oversees site physical security capabilities. Coordinates operational readiness, issue reporting, maintenance follow-up, and improvement planning for access control, video surveillance, duress and intrusion alarms, communications, and other assigned security equipment. Partners with Facilities, Information Services, Privacy, Procurement, and vendors on projects, construction reviews, system changes, and service restoration consistent with approved standards and authorized access. Identifies gaps and recommends improvements without assuming ownership of unrelated cybersecurity or facilities functions.
• Coordinates contracted security and specifically assigned services. Monitors contracted security coverage, service delivery, and adherence to approved requirements; addresses service concerns through vendor leadership and authorized internal stakeholders. Supports contract and purchasing recommendations without independently committing BUH beyond delegated authority. Oversees security-related parking, valet, or shuttle services only when expressly included in the approved site assignment, coordinating shared responsibilities with designated service owners. Vendor personnel remain subject to their employer's personnel management.
• Maintains site partnerships, reporting, and continuous improvement. Represents Security on assigned site committees and coordinates with clinical, administrative, Human Resources, Risk Management, Facilities, and other partners. Provides the Director with site reports covering incidents, risks, staffing, training, finances, technology readiness, and improvement priorities using approved system definitions and reporting processes. Implements approved improvements, raises unresolved risks and system-level issues, and supports cross-site coordination as directed.
• Performs other related duties consistent with the scope and level of the position as assigned.

EDUCATION:

• High school diploma or equivalent required. Bachelor's degree in Security Management, Criminal Justice, Emergency Management, Business Administration, Healthcare Administration, or a related field preferred.

• Professional certification in healthcare security or security management preferred.

• Current CPR/AED and BUH-designated crisis prevention and de-escalation training required, or obtained and maintained within organizational timelines applicable to the assignment.

• Valid driver's license and satisfactory driving record required when operating a vehicle for BUH business, consistent with organizational requirements.

• Any assignment-specific licensure, certification, or authorization must be identified and validated before posting; this description does not confer law-enforcement authority.

EXPERIENCE:

• Minimum of Five years of progressively responsible experience in security, public safety, healthcare security, law enforcement, military security, or a related field, including at least two years of supervisory or management responsibility
• Experience coordinating staffing, incident response, investigations, training, and operational programs in a complex institutional or comparable environment.
• Experience leading supervisors or coordinating multiple shifts preferred; demonstrated ability to delegate responsibilities and maintain workforce accountability.
• Experience with budget monitoring, resource planning, physical security systems, and operational improvement activities.
• Healthcare security leadership experience preferred, including collaboration with clinical teams and familiarity with workplace violence prevention and emergency preparedness.
• Contracted-service oversight experience preferred where vendor-delivered services are included in the site assignment.

SUPERVISORY RESPONSIBILITY:

Directly supervises the assigned site's security supervisors. Those supervisors directly supervise the security workforce, including officers and other personnel identified in the approved organizational structure.

Pay Range:

$90,729.60-$149,697.60

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903

Work Type:

M-F 8:00am-5:00pm

Work Shift:

Day

Daily Hours: 

8 hours

Driving Required:

Yes