W

Western Digital

Makes hard drives for cloud and AI data centers

Test Process Technician 3

Manufacturing & Production OperationsConfirmed live in the last 24 hours
Full-timeBayan Lepas, Penang, MalaysiaNo salary listedIn-person

About the Job

Requirements

  • A diploma in Mechanical Engineering, Electrical Engineering, Electronics Engineering, Mechatronics, or a related technical field is required.
  • Minimum 3 years of experience in manufacturing, test operations, equipment support, or related environments is preferred.
  • Experience in test equipment operation, test head handling, maintenance support, or process support is preferred.
  • Experience troubleshooting manufacturing equipment, automated systems, or software-related issues is preferred.
  • Knowledge of manufacturing safety requirements, including personal protective equipment usage and Lockout/Tagout, is preferred.
  • Willingness to work in a cleanroom manufacturing environment is preferred.
  • Ability to work independently with minimal supervision.
  • Good documentation skills.

Responsibilities

  • Perform test head setup, deployment, handling, inspection, and qualification activities in accordance with engineering requirements and procedures.
  • Conduct test head condition assessments and assist in failure analysis and defect investigations.
  • Maintain test head inventory records, tracking, and movement coordination to support production and engineering requirements.
  • Coordinate test head repair logistics and maintain accurate repair status documentation.
  • Perform microscope inspections for contamination assessment, defect identification, and test head condition verification.
  • Monitor test head performance and report abnormalities to engineering for disposition and corrective actions.
  • Support Glide and TDS activities, including specification reviews, process monitoring, rescreen execution, and data collection.
  • Perform software troubleshooting for testers, robots, and Test Cell Controllers.
  • Diagnose software-related failures, configuration issues, and system faults, and implement corrective actions within established procedures.
  • Support Test Cell Controller setup, recipe configuration, and parameter verification for production and engineering lots.
  • Escalate complex software and system issues to engineering teams for further analysis and resolution.
  • Assist in validating software fixes, patches, and updates prior to production deployment.
  • Maintain accurate records of software issues, troubleshooting activities, and resolutions.
  • Execute software propagation activities according to approved deployment plans and procedures.
  • Support software deployment schedules to minimize production disruption.
  • Perform pre- and post-deployment verification to confirm software integrity and system functionality.
  • Maintain software version records and verify equipment alignment to approved software baselines.
  • Support engineering and information technology teams in software change control and release activities.
  • Document deployment activities, validation results, and deviations in accordance with established procedures.
  • Assist engineers in equipment, process, and test head qualification activities, including data collection and documentation.
  • Support continuous improvement initiatives related to test head utilization, software reliability, and operational efficiency.
  • Participate in failure investigations and provide technical observations and recommendations.
  • Provide feedback to engineering teams regarding process, procedure, and work instruction improvements.
  • Share technical knowledge and provide support to Technician 1 and Technician 2 personnel when required.
  • Ensure compliance with work instructions, standard operating procedures, and engineering requirements.
  • Maintain accurate records of inventory, software versions, repairs, and operational activities.
  • Ensure compliance with ISO requirements, environmental health and safety regulations, cleanroom protocols, and company policies.
  • Maintain good housekeeping practices for work areas, equipment, and storage locations.

Desired Qualifications

  • Good communication and teamwork skills.

About the Company

Western Digital

Makes hard drives for cloud and AI data centers

Western Digital, which goes by WD, designs and makes hard disk drives, mostly the high-capacity models that cloud and AI data centers use to store huge amounts of data cheaply. In 2013, its HGST unit shipped the first helium-filled hard drives, which fit more disks into each drive and use less power. Its drives store data on stacks of spinning magnetic disks, and the lineup runs from Ultrastar data center drives to WD Red and WD Purple drives for home servers and security cameras. WD makes its money selling these drives to cloud companies, PC makers, and retail shoppers. Western Digital was founded in 1970 and is based in San Jose, California, and in 2025 it spun off its flash memory business as Sandisk.

Company size
10,001+
Company stage
IPO
Headquarters
San Jose, CA
Founded
1970

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