Project Manager II - Marketing, Salt Lake City, UT

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
 

Grade: Professional 308Pay Range: $75,200.00 - $112,700.00

Job Description

The Project Manager II oversees the execution and process of assigned projects and monitors change management strategies and outcomes. The Project Manager II will work with multiple teams, project requesters, and creative teams to develop project plans according to strategic development priorities, as defined by project requesters and leadership. This position is accountable for ensuring that the scope, dates, commitments, and project plans are communicated to all stakeholders and updated as necessary. The individual monitors and reports project status—including risks, issues affecting project schedules, and milestone achievements—to stakeholders and departmental leadership. The Project Manager II develops project plans and schedules and ensures projects meet departmental requirements, standards, policies, and deadlines. This individual is expected to keep fully informed of departmental strategies and priorities and effectively influence the work of project team members in line with those priorities. The Project Manager II is responsible for tracking deadlines, monitoring incoming requests, managing commitments, and utilizing project management tools to ensure project timelines are met, issues are escalated, identified opportunities for efficiencies and process/decisions are documented.
The Project Manager is a leader in both the human factors of transformation as well as the technology/process elements, working at all levels of management and at all phases of transformation.
They proactively work to create efficiencies that support student success and satisfaction through partnership and communication.

Skills in business architecture mapping from the current to a targeted future state are just as important as the ability to deliver a complex project on schedule, at cost, and within service level agreements. Key deliverables of this position include standardized and optimized business processes, training materials and documentation, impact assessments for implementation, transformation communication plans and materials, migration strategies, quality assurance plans, risk management plans, and performance metric/dashboard trackers.

Job Description

Essential Functions and Responsibilities:

• Maintains a thorough and detailed understanding of all department projects, purpose and status and ensures projects meet outlined processes.
• Monitors, reports on, and makes visible project status, issues, resource requirements, dependencies, and project plans.
• Keeps stakeholders and departmental leadership informed of project statuses, including, but not limited to, milestone achievements, toll gate progress, risks, and any issues that may adversely affect project schedules.
• Documents project deliverables, outputs, and notes that capture why key project decisions were made and keeps project management records and systems accurate and up to date.
• Understands departmental strategic priorities and influences the actions and work efforts of team members in line with those priorities.
• Works closely with product team, content creators and other department stakeholders to align priorities and progress on all projects.
• Manages traffic of incoming new requests - validates that appropriate requirements are included.
• Produces timely and accurate reports as directed. Regular weekly progress report of Project Tasks completed, priorities for upcoming week, dependencies.
• Provides input to develop or refine project management procedures and processes for the purpose of improving efficiency.
• Develops realistic project plans and schedules by analyzing organizational process assets, enterprise environmental factors, task dependencies, resource requirements, work breakdown, and departmental strategy and priorities.
• Ensures projects meet organizational standards and are managed in accordance with applicable policies, processes, and procedures.
• Monitors change management strategies and outcomes of strategies.
• Conducts retrospective work on closed/ completed projects to document lessons learned, and prepares retrospective documentation.
• May conduct data analysis, research course and program level information as requested during the analysis phases of other projects.
• Track project costs in order to meet budget.
• Facilitating change requests to ensure that all parties are informed of the impacts on schedule and budget.
• Performs other related duties as assigned.

Knowledge, Skill and Abilities:

• Strong written and oral communication skills.
• Understanding of change management methodologies and practices.
• History of successful execution of projects that impact an entire organization.
• Professional integrity that represents the educational standards within higher education.
• Excellent leadership and project management skills.
• Works well in a team environment.
• Ability to influence change and motivate others.
• Solid technical and problem-solving skills.
• Ability to plan and meet schedules.
• Ability to use project management systems and tools.

Job Qualifications:

Minimum Qualifications:

• Bachelor’s degree from an accredited institution.
• Three (3) years of experience as the assigned project manager with responsibility for project initiation, planning, execution, monitoring, and closure.
• Experience applying change management methodologies and practices.
• Agile working environment experience

Preferred Qualifications:

• Experience in higher education, WGU, and program development preferred.
• Master’s degree from an accredited institution or higher in relevant field.
• Project Management Professional (PMP) Certification preferred.
• Green or Black Belt Certification.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.