All Accor

Global hotel management, franchising, loyalty program

Food & Beverage Assistant

Dining, Bar & Counter ServiceUpdated on Nov 11

Full-timeSalisbury, UK£11 - £12.71 /moIn-person

About the Job

Requirements

Strong communication and customer service skills.
Ability to work in a fast-paced environment.
Teamwork and multitasking abilities.
Professional grooming and presentation.
Attention to detail and focus on guest satisfaction.

Responsibilities

Welcome guests warmly and provide professional service.
Take and serve food and beverage orders efficiently.
Prepare tables and service stations before opening.
Maintain knowledge of menus, beverages, and daily specials.
Ensure cleanliness and hygiene standards are followed.
Handle guest requests and resolve complaints politely.
Support opening and closing procedures.
Process bills and payments accurately.
Restock supplies and maintain inventory standards.
Follow health, safety, Hazard Analysis and Critical Control Points (HACCP), and hotel policies at all times.

Desired Qualifications

Previous hospitality experience is preferred but not always required.

Job Description

An F&B Assistant at Accor is responsible for delivering excellent food and beverage service to guests while maintaining high hospitality standards in restaurants, bars, cafés, banquets, or hotel dining outlets. The role focuses on guest satisfaction, teamwork, hygiene, and smooth daily operations.

Key Responsibilities

Welcome guests warmly and provide professional service
Take and serve food and beverage orders efficiently
Prepare tables and service stations before opening
Maintain knowledge of menus, beverages, and daily specials
Ensure cleanliness and hygiene standards are followed
Handle guest requests and resolve complaints politely
Support opening and closing procedures
Process bills and payments accurately
Restock supplies and maintain inventory standards
Follow health, safety, HACCP, and hotel policies at all time

Qualifications

Strong communication and customer service skills
Friendly and positive attitude
Ability to work in a fast-paced environment
Teamwork and multitasking abilities
Professional grooming and presentation
Attention to detail and guest satisfaction focus
Previous hospitality experience preferred but not always required

Additional Information

Discounted hotel stays worldwide for employees
Friends & family hotel discounts
Reduced prices at Accor restaurants and bars
Training and career development through Accor Academy
Opportunities for international transfers and career growth
Recognition and reward programs like the Bernaches Awards
Wellness and healthcare support programs
Gym/sports partnerships and wellbeing initiatives
Inclusive and multicultural work environment
Employee feedback and engagement programs
Access to ALL Heartists® benefits with travel, wellness, and lifestyle partners

Compensation: 11 to 12.71 (GBP) (MONTHLY)

About the Company

All Accor

Global hotel management, franchising, loyalty program

Accor is a global hospitality group with a wide range of hotel brands spanning economy to luxury. It earns revenue from room bookings, food and beverage services, and management fees from franchised properties, while providing hotel management and franchising services to partners. The company runs a loyalty program, A Club, to keep guests returning, and expands its capabilities through acquisitions like Adoria and a stake in Squarebreak to broaden its offerings. Its goal is to grow its footprint and deliver consistent, responsible guest experiences worldwide by leveraging global expertise and local know‑how, with a strong focus on sustainability.

Company size: 10,001+
Company stage: IPO
Headquarters: Issy-les-Moulineaux, France
Founded: 1967

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